Ticketing Manager

Job Description

MDM Ticket management_Full-Time_Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai Job Title: MDM Ticket management Job Type: Full-Time Location: Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai Experience: 4-6 years Job Description: Key Responsibilities: • Ticket Management: Handle data maintenance tickets and ensure timely resolution using Service Now. • Master Data Creation/Maintenance: Perform CRUD operations on product master data. • Data Quality Monitoring: Assess and ensure data accuracy, completeness, and consistency. Develop and implement data quality standards. • Collaboration & Coordination: Work with data owners and stakeholders to address data issues. Participate in daily stand-up calls. • Reporting and Documentation: Generate data quality reports and document maintenance processes. • Project Coordination & Governance: Support data governance policies and assist in forming a global data steward group. Qualifications: • Bachelor's Degree • Strong analytical skills and attention to detail. • Excellent communication and collaboration skills. • Ability to work independently and as part of a team. • Experience with data governance and data quality initiatives. Skills: • Familiarity with MDM tools and platforms (e.g., SAP MDG, Service Now) • Minimum 2 years of data stewardship experience, preferably in Product Master Domain • Must have: Chemical and industrial material knowledge. • Ability to chase data across different groups and ensure timely updates. Show more Show less