Territory Sales Manager

Job Title: TM Sales (FOFO Manager)

Job Type: Fulltime

Location: Bangalore

Purpose

"Achieve Business Growth targets and customer satisfaction through:

• Enabling and coaching the dealerships for self-sufficiency (people, process and results at the dealership).
• Ensuring Adherence to Company Norms, Guidelines & Process.
• Increase Network representation within the assigned Territory.
• Gather and use market intelligence effectively (Including early communication, feedback to HO)
• Steady state Channels of Procurement & Retail.

Role Description

Retail Planning & Achievement

• Plan to achieve the retail Target in the assigned Authorized Franchisee
• Co create plans with dealer/SM to achieve the Retail Plan (Different Channel wise (Digital & B&M))
• Review and take corrective action to achieve the Retail plan
• Build conviction and ownership to sales manager to achieve the planed target
• Ensuring Adherence to 100% VAS at the AF. (Warranty & RSA, Documentation, RF, Insurance)

PDCA and Support

• Ensure adherence sales promotional activities at Authorized Franchise
• Check the effectiveness of enquiry conversion and do win loose analysis for the AF
• Participate in BTL activities to understand, motivate dealer team and to analyse the effectiveness

Authorized Franchisee visit

• Visit AFas per guidelines and check the standards/process (Enquiry management, CLF adherence, Customer Feedback Score and verbatim, F&C, delivery process)
• Conduct BSC audit and suggest corrective actions to improve
• Visit competition, Brokers & market to understand actions they are doing
• Provide feedback on Authorized Franchisee and market Area team/HO

Network development - Identification of potential Parties for Authorized Franchisee.

Training and development

• Train the dealer Procurement & sales team for better productivity and target achievement.
• Conduct monthly NVD, Broker & PGMs meeting at dealerships to motivate them to Supply
• Vehicles to the AF Counter
• Deploy best practices horizontally across the Authorized Franchisee
• Reward and recognise the best performing individual and teams