Operations:-  Ensuring that short distance routes are running smoothly through coordination with ground team as well as relevant external stakeholders  Ownership of customer experience, finding out issues & bottlenecks affecting customers and getting those resolved.  Keeping an eye on all important reports, make changes wherever required, and derive actionable.  Regular coordination with bus operators and their staff to fix bus related issues within stipulated time.  Ensure compliance & SOP implementation, Business Development  Meeting potential prospects about starting and reallocating short routes  Achieving business targets and continuous tracking of relevant performance Show more Show less

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