Territory Manager

About the Company

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

About the Role

Generate new business, manage and penetrate existing accounts and grow customers who is in Food and Beverage by promoting Donaldson filtration products.

Responsibilities

• Achieve or exceed annual, quarterly and monthly sales goals and objectives.
• Consistently improve sales effectiveness and efficiencies.
• Organising trial at customer site & trouble shooting.
• Work closely with project/technical/operations teams and other departments/internal businesses within to maximize sales volume/margin, net profit and customer satisfaction.
• Processing customer orders & updating CRM on a regular basis.
• Regular follow-up with customers & OEMs to get scheduled orders and build relationships.
• Handling customer complaints and troubleshooting with the technical team together.

Specific Responsibilities

• Manage sales effort/process within assigned territory to maximize customer touch and close deals while maximizing the sales/margin/ROI/efficiency.
• Penetrate Target F&B Customers & OEMS for Western Region.
• Implement route-to-market.
• Appoint, develop and performance monitoring of channel partners.
• Travel for fulfilling customer appointments on technical & commercial discussion, presentations and negotiations, as well as preparing and presenting customer proposals.
• Complete weekly activity reports.
• Effectively manage on-going customer relations.
• Support the initiatives of other departments.
• Identify and communicate opportunities to penetrate customers.
• Perform other tasks as assigned.
• Support business internally and externally.

Education Qualifications

• Bachelor of Science /B.Tech - Food Tech preferred.

Relevant Experience:

• 5 to 10 years of experience in direct B2B sales in Food and Beverage Market is preferred.

Required Skills

• Ability to interact at all customer levels.
• Rich sales experience in B2B Sales for Food & Beverage industry.
• Experience handling OEMs.
• Strong commercial acumen and experience in direct sales as well as distribution channel / after-market.
• Effective oral and written communication skills.
• Ability to successfully negotiate with customers at all management levels.
• Ability to communicate and interact with a wide range of internal and external stakeholders.
• Ability to work under pressure both externally and internally across department lines, meet deadlines, and be flexible in working on multiple tasks simultaneously.
• Effectively prioritize and execute tasks in a high-pressure environment.
• Proven ability to exceed annual/quarterly/monthly sales goals.
• Proficiency in Microsoft Office Suite applications.

Preferred Skills

• Strategic Thinking Skills.
• Exceptional Customer Service Orientation.
• Self-starter with the highest degree of energy, self-confidence and integrity and the ability to perform well without daily supervision.
• Motivational & Influential skills.
• Decision Making Ability.

Others (% of travel, language, etc.):

• English, Hindi and local languages
• Travelling: 60%-70%.