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Job Description

Job Description – Sales & Collection Team Leader

Location: Dahod, Gujarat
Company: Khushbu Auto Finance Ltd.

About the Company

Khushbu Auto Finance Ltd. is a leading NBFC engaged in providing two-wheeler, three-wheeler, used vehicle, and personal loans. With a strong presence across multiple regions, we focus on customer satisfaction, timely service, and healthy portfolio management.

Position Overview

We are looking for a dynamic Sales & Collection Team Leader to manage both business growth and recovery operations. The role involves leading a team of sales and collection executives, achieving disbursement & recovery targets, maintaining portfolio health, and ensuring smooth branch operations.

Key Responsibilities

Sales Management

  • Lead and manage a team of sales executives to achieve monthly disbursement targets.
  • Generate new business opportunities through dealer/DSA networks and market references.
  • Train and motivate the team to improve sales productivity.
  • Build and maintain strong relationships with dealers, partners, and customers.
  • Monitor competitor activities and provide regular market feedback.

Collection Management

  • Supervise and guide collection executives to achieve recovery & overdue targets.
  • Plan and allocate bucket-wise cases, ensuring timely follow-up with customers.
  • Handle escalated cases and negotiate settlements when required.
  • Ensure proper documentation, compliance, and minimal NPA levels.
  • Coordinate with legal/recovery team for critical accounts.

Reporting & Leadership

  • Prepare daily/weekly/monthly sales & collection reports for management.
  • Ensure adherence to company policies, credit norms, and operational guidelines.
  • Provide on-field support to team members and drive performance improvement.

Required Skills & Qualifications

  • Graduate (MBA/PGDM preferred).
  • 3–6 years of experience in NBFC/Banking/Financial Services with team-handling exposure.
  • Strong knowledge of Dahod region (market, dealers, customer behavior).
  • Excellent leadership, communication, and negotiation skills.
  • Ability to balance sales growth and recovery pressure effectively.
  • Proficiency in MS Excel & reporting.

Job Benefits

  • Provident Fund (PF)
  • ESIC
  • Mediclaim
  • Accidental Insurance Policy
  • Paid Annual Leaves

Job Type: Full-time

Pay: ₹32,000.00 - ₹38,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

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