TELUS Digital Hiring Freshers | Cutsomer Service (Voice/Non Voice)

0 years

2 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities

  • Knowledge of Customer Service
  • Handle customer queries and complaints in a professional and timely manner
  • Provide accurate information regarding products/services
  • Resolve issues efficiently while ensuring customer satisfaction
  • Maintain detailed records of customer interactions
  • Escalate unresolved issues to the appropriate departments
  • Follow up with customers when necessary
  • Maintain a positive, empathetic, and professional attitude toward customers at all times

Preferred Candidate Profile

  • Qualification:- Any Graduates
  • Excellent communication in English.
  • Comfortable to work in 24*7 Rotational Shifts
  • Graduates graduating in 2025 & Result awaited candidates are eligible to apply.

Perks and Benefits

  • Salary Range: 2.95 LPA - 3.5 LPA
  •  Medicare Benefits
  •  Both side cab facilities.
  • Medical Insurance
  • Life Insurance

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TELUS International logo
TELUS International

Telecommunications / Customer Experience

Edmonton

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