Role & responsibilities Call inactive users for structured surveys Log responses in forms accurately Handle Instagram DMs & WhatsApp (Wati) Report insights to internal teams Preferred candidate profile Fluent English + Good Communication Skills Polite, confident on calls Familiar with forms, IG & WhatsApp Self-driven & target-oriented Prior support/survey experience a plus
About THRD Were THRD Storea fast-growing, community-driven men’s streetwear label with 125k+ die-hard followers on Instagram (and climbing). Each month we drop fresh capsules that sell out fast, and our secret sauce is killer video content that hypes every launch. The Mission Take THRD’s Instagram game from 125k to 1M followers . You’ll own the camera 80 % of your day—planning, shooting and delivering scroll-stopping Reels, sneak-peeks and vlog footage that makes our audience hit “add to cart” before the drop even goes live. What You’ll Do Plan the Playbook: Draft a monthly content calendar mapping teaser Reels, drop countdowns, BTS clips and YouTube vlogs. Shoot to Thrill: Set up lights, compose shots, direct our models (or even jump in front of the lens yourself) to capture crisp, fashion-forward visuals. Coordinate Chaos: Lock down locations, book models, prep outfits, manage gear and keep the shoot running on time with the help of an assistant. Collaborate & Iterate: Hand off raw footage to our editor, give clear shot lists + notes, review drafts, and tweak until every frame screams THRD. Trend Surf: Stay glued to Reels trends, audio snippets and viral formats—then adapt them to fit THRD’s streetwear vibe before they’re yesterday’s news. Measure & Level-Up: Track reel performance, pull insights and pitch new ideas to keep engagement climbing. Who You Are 1–3 yrs hands-on videography/content-creation experience (fashion or lifestyle a big plus). Live for the “record” button—comfortable lugging gear, squatting for low angles and nailing focus on the go. Can direct a model one minute and vlog selfie-style the next. Thrive in a small, hungry team—no ego, just passion for great work. Weekend or late-evening shoots? Cool by you when the drop demands it. Why THRD Direct impact on a brand loved by a tight-knit community. Creative freedom—pitch wild concepts, we’ll test them. Employee discounts so your wardrobe stays fire. Growth path into Creative Lead as we scale. Ready to shoot the next reel that breaks the internet? Apply now and let’s build THRD’s road to 1M together.
Key Responsibilities Inventory Management: Ensure stock is accurately received, recorded, stored, and dispatched. Maintain clean, real-time stock levels and resolve discrepancies immediately. SOP Compliance: Enforce and maintain warehouse SOPs across processes like stock intake, storage, QC, dispatch, and returns. Dispatch Oversight: Monitor daily order dispatches to ensure accuracy, timeliness, and packaging standards are met. Vendor Coordination: Liaise with local supply chain vendors and transport providers to ensure timely inbound stock deliveries. Team Supervision: Lead warehouse staff, delegate tasks, and ensure productivity and discipline across operations. Reporting & Escalations: Flag inventory or process issues promptly to the Head of Operations and maintain clear logs of warehouse activities. Preferred candidate profile 2+ years of warehouse or operations management experience (preferably in e-commerce, fashion, or logistics) Strong leadership and problem-solving skills Basic knowledge of inventory software or spreadsheets Good communication skills in Hindi and basic English High attention to detail and operational discipline Ability to take initiative and ownership without constant supervision
About Us THRD Clothing is a Direct-to-Consumer (D2C) brand specializing in high-quality clothing at unbeatable prices. By partnering directly with factories that manufacture for export brands , we deliver exceptional value to our customers without compromising on quality. Our cutting-edge internal applications drive our warehouse, inventory, and order fulfillment systems -- paving the way for operational excellence . Website: https://landing.thrd.store Insta: https://www.instagram.com/thrd.store/ Job Summary We are seeking an experienced Python Developer to join our operations team. In this role, you will be responsible for designing, developing, and maintaining our backend systems that power internal applications such as inventory management, warehouse systems, and custom picking tools. The ideal candidate should have a strong passion for building robust, scalable systems and a knack for solving complex, multi-dimensional problems using sound logic and innovative problem-solving techniques . Key Responsibilities Backend Development & System Integration: Design & Development: Architect and develop backend components and APIs using Python that integrate internal applications (warehouse management, inventory control, picking systems) with our business processes. Integration: Collaborate with front-end, data engineering, and cross-functional teams to integrate various systems seamlessly. Automation & Optimization: Develop scripts and tools to automate daily tasks (data synchronization, inventory adjustments, order processing) and optimize system performance. Performance Optimization: Scalability: Implement caching strategies and performance optimizations (using tools like Redis) to handle high-volume data processing and ensure minimal latency. Testing & Monitoring: Write unit and integration tests. Work with monitoring tools to track system performance and troubleshoot issues proactively. Database Management & Data Integrity: Database Work: Develop and maintain systems that interface with both relational (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, DynamoDB) databases. Data Quality: Ensure accurate data flows between systems, and implement robust error handling and logging. What Were Looking For A strong aptitude for local reasoning and a demonstrated ability to methodically debug complex systems. An eagerness to learn and rapidly adapt to new challenges and technologies. A proactive mindset for solving problems at the code level, with a focus on achieving efficient and maintainable solutions. Excellent communication skills to share ideas, coordinate with team members, and document technical processes. What We Offer Competitive Compensation: Attractive salary and comprehensive benefits package. Professional Growth: Opportunities to work on cutting-edge technology in the operations and logistics space, with room for professional development. Innovative Environment: A collaborative, fast-paced work culture where your contributions make a real impact. Flexible Work Options: Support for work-life balance through flexible working hours.
About Thrd: Thrd is a fast-growing mens streetwear brand with 150K+ followers and 7,000 - 8,000 monthly orders. We're known for high-quality drops and a strong customer-first approach. At Thrd, support isnt just a function its how we build loyalty and trust across every order and interaction. Role Overview We're looking for a proactive and customer-centric individual to join our team as a Customer Support Associate . This person will be the first line of communication with our customers and will also act as the liaison between customers and our warehouse operations to ensure issues are resolved swiftly and smoothly. Key Responsibilities Handle customer queries and concerns via WhatsApp (Interakt), email, and Instagram DMs Make follow-up or feedback calls to customers when necessary Coordinate with the warehouse team to resolve order-related issues such as delays, exchanges, or returns Maintain clear internal documentation and ticket tracking Work closely with the operations team and report to the Ops Lead Assist in conducting customer surveys and gathering feedback for process improvement Learn and use tools such as Shopify and our internal software systems (training will be provided) Requirements Bachelor's degree in any field Proficiency in professional English (written and spoken) Must have own laptop Strong communication and interpersonal skills Willingness to work from our HSR Layout warehouse, 6 days a week Why Join Us? Be part of a young, dynamic brand that's growing fast Get exposure to operations, logistics, and customer experience Opportunity to learn tools like Shopify, Interakt, and other custom-built systems Collaborative team environment with scope to grow into other areas of the business
About the Company THRD Clothing is a Direct-to-Customer (D2C) mens streetwear brand delivering high-quality garments at unbeatable prices. We work directly with export-grade manufacturers and operate a lean, tech-driven backend to ensure efficiency at every stage — from production to fulfillment. With 7,000–8,000 orders shipped monthly , we rely on strong internal systems and accurate financial processes to scale responsibly. Our finance and operations teams play a key role in maintaining that balance, ensuring that inventory, payments, and reporting flow smoothly across the company. Role Overview We are looking for a detail-oriented and reliable Accountant to join our growing team. This role is crucial in maintaining accurate financial records, ensuring compliance, and supporting day-to-day accounting functions at THRD. Key Responsibilities Maintain day-to-day accounting records including bookkeeping, data entry , and ledgers Manage accounts payable and receivable , including vendor and customer reconciliation Perform bank reconciliations and monitor transaction accuracy Reconcile GST and TDS reports with internal books (filing handled externally) Assist in inventory accounting in coordination with the warehouse and ops teams Support monthly financial reporting and documentation Coordinate with external CA/audit firms and provide required data Work with internal tools, Tally , and Excel for tracking and reporting Requirements Bachelors degree in Commerce, Accounting, or Finance 13 years of relevant accounting experience Proficiency in Tally and MS Excel Understanding of GST and TDS reconciliation processes Strong attention to detail and accuracy Good communication and organizational skills Must have own laptop Must be able to work from HSR Layout warehouse office , 6 days a week Nice to Have Experience in D2C, retail, or e-commerce brands Familiarity with inventory accounting and cost tracking What We Offer Opportunity to be part of a fast-scaling consumer brand Exposure to cross-functional teams (ops, product, warehouse) A transparent, growth-focused, and collaborative work culture