Telesales Specialist

Forge Skin

This role is for someone who loves being on the phone, understands customer psychology, and thrives on hitting sales revenue targets.

Your Mission

• Make

  outbound post-purchase calls

  to customers to understand their skin concerns, expectations, and experience.

• Upsell and cross-sell

  relevant skincare products based on customer goals.
• Clearly explain product benefits and how they integrate into the customer’s existing purchase.
• Handle objections confidently and

  close sales

  directly on the call.
• Maintain accurate call notes, conversion data, and revenue impact in the CRM.
• Follow a structured call flow while still delivering a personalized experience.
• Collaborate with marketing and customer experience teams to share customer insights and improve retention strategies.

What You Bring

• 3-5+ years of

  telesales, outbound calling, or inside sales

  closing

  experience.
• Proven success in

  closing deals over the phone

  and achieving sales targets.
• Experience in DTC, eCommerce, or B2C subscription businesses is an advantage.
• Strong communication, persuasion, and objection-handling skills.
• Ability to quickly match customer needs with the right product recommendations.
• Familiarity with CRM tools and call tracking systems.
• A positive, energetic, and revenue-driven mindset with a customer-first approach.

What Forge Skin Offers

💻 Fully remote role with US working hours

🚀 Be part of a fast-growing global skincare brand

✈️ Paid holidays + flexible PTO

📚 Sales training, scripts, and professional development

🌍 A young, ambitious, and international team scaling globally