Policy Insure

As a Telesales Specialist at Policyinsure, your role will involve handling incoming and outgoing calls, providing exceptional customer service, sharing product information, and closing sales over the phone. You will engage with potential clients, understand their needs, offer customized solutions, and maintain accurate customer records. Collaborating closely with sales and customer support teams, your primary focus will be on ensuring customer satisfaction and meeting sales targets. Key Responsibilities: - Handle incoming and outgoing calls efficiently - Provide excellent customer service and support - Offer product information and solutions to customers - Close sales over the phone - Engage with potential clients to understand their needs - Maintain customer records accurately - Collaborate with sales and customer support teams to ensure customer satisfaction and achieve sales targets Qualifications: - Strong Customer Service and Customer Support skills - Excellent Communication and Sales skills - Ability to effectively engage and train customers - High school diploma or equivalent; a degree in business, marketing, or a related field is advantageous - Proven experience in a telesales or related role is preferred - Proficiency in CRM software and Microsoft Office - Strong problem-solving abilities and a results-oriented mindset,