Telesales Representative

Company Description

Technotask Business Solutions Pvt Ltd, established in March 2020, has rapidly expanded with 13 centers across India, Egypt, and the UAE. Known for delivering omnichannel solutions, Technotask enhances customer experiences and ensures business excellence with a diverse team spanning the UK, USA, KSA, and Columbia. Serving over 20 global clients, including Meesho, FloBiz, and Swiggy, across 48 Lines of Business, Technotask has achieved a growth rate of 400%. The company's expertise covers various industries such as FinTech, E-Commerce, Health-Tech, and more.

Role Description

This is a full-time on-site role for a Telesales Representative located in Thane. The Telesales Representative will be responsible for making outbound sales calls, generating leads, and maintaining customer relationships. Day-to-day tasks include contacting potential and existing customers to promote products or services, follow-up calls, and handling customer inquiries to ensure satisfaction. The representative will also be expected to achieve sales targets, manage customer data in CRM systems, and collaborate with internal teams to improve sales strategies.

Qualifications

• Excellent communication and interpersonal skills
• Proven experience in telesales, telemarketing, or similar roles
• Ability to handle customer complaints and objections effectively
• Strong negotiation and persuasion skills
• Proficiency in CRM software and basic computer skills
• Positive attitude and ability to work in a team environment
• High school diploma or equivalent; a degree in business or a related field is a plus
• Experience in the BPO or customer service industry is advantageous