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Telesales Executive

0 years

1 - 2 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Establish and maintain positive relationships with existing clients as well as the new clients.  Its purely based on sales.  Provide prompt, efficient, and satisfactory responses to customer inquiries.  Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.  Analyze customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.  Collaborate with other departments (marketing, sales) to optimize the existing customer experience journey. Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.  Support successful customer retention initiatives, such as customized marketing campaigns and loyalty programs.  Monitor customer feedback regularly and identify areas of improvement in our services.  Negotiate/close deals and handle complaints or objections  Actively seek out new sales opportunities through cold calling, networking and social media and convert the lead.  Have to explain regarding the respective rides, events and all activities.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance

Language:

  • English (Preferred)

Work Location: In person

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