Posted:16 hours ago|
Platform:
On-site
Full Time
Establish and maintain positive relationships with existing clients as well as the new clients. Its purely based on sales. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyze customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Collaborate with other departments (marketing, sales) to optimize the existing customer experience journey. Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. Support successful customer retention initiatives, such as customized marketing campaigns and loyalty programs. Monitor customer feedback regularly and identify areas of improvement in our services. Negotiate/close deals and handle complaints or objections Actively seek out new sales opportunities through cold calling, networking and social media and convert the lead. Have to explain regarding the respective rides, events and all activities.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Language:
Work Location: In person
ECHT Integrated
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