Telesales Executive

About Us:We are a leading gaming brand dedicated to providing exciting and immersive experiences to gaming enthusiasts. As we continue to grow, we are looking for a passionate Telecaller to join our team and connect with potential users, promote our gaming platform, and enhance customer engagement. Job Responsibilities:🔹 Make outbound calls to potential and existing customers to promote our gaming products and services. 🔹 Handle inbound queries related to gaming promotions, offers, and account assistance. 🔹 Explain game rules, features, and benefits to users in a clear and engaging manner. 🔹 Assist users with account setup, deposits, withdrawals, and troubleshooting issues. 🔹 Follow up with leads and ensure customer retention through excellent service. 🔹 Maintain accurate records of customer interactions and feedback. 🔹 Work closely with the marketing and sales team to execute promotional campaigns. 🔹 Meet daily, weekly, and monthly call targets and conversion goals. 🔹 Provide feedback to management on customer preferences and market trends. Requirements:✔️ Prior experience in telecalling, sales, or customer service (preferably in the gaming or betting industry). ✔️ Excellent communication skills in [mention required languages – e.g., English, Hindi, regional languages]. ✔️ Strong persuasion and negotiation skills. ✔️ Passion for gaming and knowledge of online gaming platforms. ✔️ Ability to handle objections and provide effective solutions. ✔️ Basic knowledge of CRM tools and Microsoft Office. ✔️ Positive attitude, patience, and the ability to work in a fast-paced environment. Perks & Benefits:🎮 Attractive salary with performance-based incentives. 🎮 Work in a fun and dynamic gaming industry. 🎮 Career growth opportunities within the company. 🎮 Employee discounts on gaming products. 🎮 Flexible work environment. 🚀 Ready to be part of an exciting gaming brand? Apply now and level up your career!