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Telesales Agent

0 years

0 Lacs

Borivali, Mumbai, Maharashtra

Posted:1 day ago| Platform: Indeed logo

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Skills Required

resolve engagement data management crm collaboration marketing strategies effectiveness service communication persuasion multitasking reimbursement schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities Outbound Calls : Engage with prospective clients to introduce and promote the company’s products or services. Inbound Calls : Respond to customer queries, resolve issues, and provide accurate information. Customer Engagement : Build rapport with customers to understand their needs and suggest appropriate solutions. Data Management : Accurately record details of calls, including customer feedback and follow-up requirements, in the CRM system. Target Achievement : Meet monthly targets for sales, lead generation, or customer interactions. Collaboration : Work closely with the sales and marketing teams to align strategies and improve campaign effectiveness. Qualifications High school diploma or equivalent Prior experience in telemarketing, sales, or customer service is preferred. Familiarity with CRM tools and basic computer applications Skills Excellent communication and persuasion skills. Strong problem-solving abilities and resilience in handling rejections. Time management and multitasking capabilities. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹20,001.00 per month Benefits: Cell phone reimbursement Leave encashment Schedule: Day shift Morning shift Education: Secondary(10th Pass) (Preferred) Language: English (Required) Location: Borivali West, Mumbai, Maharashtra (Required) Work Location: In person Expected Start Date: 15/07/2025

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