Telemarketer

As a Telemarketer at Franchise Alpha, your role involves making marketing calls and establishing strong connections with customers. You will be responsible for contacting potential and existing customers, responding to inquiries, facilitating meetings, passing on leads to the sales team, and maintaining an up-to-date customer database. Your efficiency and accuracy in processing deals, addressing customer complaints, and striving to achieve sales targets are crucial for safeguarding the company's positive reputation and laying the groundwork for future sales. Key Responsibilities: - Contact potential and existing customers to introduce products or services - Respond to customer queries and provide necessary information - Facilitate conference calls and scheduled meetings - Collaborate with the sales team by passing on promising leads - Maintain an up-to-date customer database - Efficiently and accurately process deals - Address customer complaints to safeguard the company's positive reputation - Strive to achieve sales targets and lay the groundwork for future sales - Maintain detailed records of calls and sales transactions Qualifications Required: - Prior experience in telemarketing or customer service - Track record of meeting set targets, particularly over the phone - Proficient in computer and phone system usage - Ability to grasp knowledge about products and effectively communicate it to customers - Proficiency in English and at least one of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati - Friendly demeanor and ability to maintain composure in the face of rejection - Strong negotiation skills and adept at resolving customer issues If you are ready to contribute to our growth and help achieve our objectives, submit your application for the Telemarketer position at Franchise Alpha. Join our team and play a role in shaping our success! Job Type: Full-time Benefits: - Cell phone reimbursement - Commuter assistance - Paid sick time - Work from home option Schedule: - Day shift Performance bonus available Application Question(s): - Do you possess your own laptop/computer system & Wi-Fi Education: - Bachelor's degree (Preferred) Experience: - Total work experience: 1 year (Required) Work Location: Remote,