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0.0 - 4.0 years
0 Lacs
haryana
On-site
You will be working as a Client Specialist at Wipro HR Services India Pvt Ltd., focusing on Human Resource Outsourcing (HRO) processes. The role is based in Gurgaon. Your responsibilities will include providing client support through calls, ensuring timely and accurate service delivery within defined productivity levels, and leveraging client and domain knowledge to resolve issues effectively during the first conversation. It will be crucial to adhere to Client Service Level Agreements (SLAs) such as Client Satisfaction, Service Level, Handle Time, and Customer Effort. Additionally, you will need to comply with Internal Service Attendance & Accountability policies, maintain delivery quality on calls, ensure customer resolution, and handle proper documentation and follow-up. Identifying, sharing, and supporting operational improvements will also be part of your role. To qualify for this position, you should be a graduate in B.Com, B.A, BCA, BBA, BHM, BSc, or BSc IT, or hold an MBA (Correspondence mode) (excluding Stats, Math's Hons & Eco Hons). Candidates with a B.Tech. degree and a minimum of 6 months of experience in BPO/KPO, or those with a regular MBA, M.Com, MA and a minimum of 6 months of experience in BPO/KPO (excluding MCA and MSC) are eligible. However, undergraduates or those pursuing graduation are not eligible for this role. The required skills for this role include the ability to work effectively both as a fresher and an experienced professional, excellent communication skills both written and verbal, willingness to work night shifts, proficiency in computer usage, and basic knowledge of MS Office/Excel. Additionally, having a fixed off on Saturday/Sunday is part of the work schedule. If you are interested in this opportunity, you can reach out by calling 9871407267 or sending your resume to sakshi.thukral@niitmts.com. Wipro HR Services India Pvt Ltd. is an equal opportunity employer committed to diversity and inclusivity.,
Posted 23 hours ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
As a member of our team at WNS (Holdings) Limited, you will play a crucial role in providing timely and accurate responses to both internal and external customers. Your primary responsibilities will include collaborating with underwriters to establish target dates, communicating coverage recommendations, and handling various account-related tasks such as account set-up, quoting, proposals, policy issuance, and policy administration requests. You will be responsible for screening transactions to determine authority, gathering rating elements from various sources, inputting information into the policy rating system accurately, and reviewing output to ensure the proper rating elements were applied. Additionally, you will assist in maintaining rating documentation, providing endorsement quotes as needed, and initiating the renewal process in collaboration with underwriters. To excel in this role, you should have a minimum of 6+ months of experience in the Property & Casualty (P&C) Insurance background within Underwriting Support for the Associate level and a minimum of 12+ months of experience for the Sr. Associate level. Strong organizational and interpersonal skills are essential, along with the ability to professionally communicate and collaborate with both internal staff and external customers. You should possess a solutions-oriented mindset, a passion for customer service, excellent verbal and written communication skills, and fluent proficiency in English. Demonstrated ability to multi-task effectively, efficient computer skills, and a keen eye for detail are also key qualifications for this position. Moreover, you should have attended at least 2 years in College Graduate/Undergraduate and be willing to work in shifts, including beyond normal business hours as per business requirements. In this dynamic role, you will have the opportunity to work within a collaborative team environment, develop relationships across departments, and identify areas for improvement with recommendations for process enhancements. Your contributions will directly impact our ability to deliver exceptional service to our clients and drive operational excellence. Please note that this job description is not exhaustive and may involve additional duties beyond those outlined here. As part of our team, you may be required to perform job-related tasks that contribute to the overall success of the organization. We are committed to providing a supportive and engaging work environment where you can thrive and grow professionally.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a teacher at our institution located in Bhanpur, Bhopal, your responsibilities will include developing and delivering advanced lessons in specialized subjects. You will be required to create and implement engaging lesson plans that adhere to curriculum standards. It is essential to incorporate technology and innovative teaching methods into your lessons to ensure a dynamic learning experience for the students. In this role, you will be instructing students on various aspects of computer usage, programming, and internet safety. Therefore, having technical knowledge in these areas is crucial. Additionally, strong and proficient English communication skills are mandatory for effective classroom instruction and interaction with students. To be eligible for this position, candidates must possess a BE in Computer Science, B.Tech, M.Sc in Computer Science, or MCA, along with a minimum of 3 years of teaching experience in the relevant subject. This educational qualification and teaching experience are necessary to provide quality education and guidance to the students. This is a full-time position that requires work to be conducted in person. If you meet the qualifications and are interested in this opportunity, please send your CV to priyanka.hr2@peoplesuniversity.edu.in. We look forward to welcoming a dedicated and passionate individual to our team who is committed to delivering excellence in education.,
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
haryana
On-site
The job requires a candidate with a Diploma in Mechanical Engineering or ITI (Mechanical Trade) coupled with a minimum of 15 years of hands-on experience in Service & Maintenance of Asphalt Plants, Concrete Batching Plants, Heavy Earthmoving Machinery, or similar equipment used in Road & Infrastructure Projects. The ideal candidate should possess an in-depth understanding of mechanical, hydraulic, electrical, and electronic systems used in batching and construction plants. They should have a proven ability to diagnose faults, conduct root cause analysis, and resolve complex equipment breakdowns. Familiarity with spare parts planning, preventive maintenance, and field support operations is essential. A customer-oriented problem-solving mindset along with strong interpersonal and communication skills is crucial. Moreover, the candidate should be capable of leading and mentoring service teams, efficiently allocating resources, and managing field operations. Proficiency in using Microsoft Excel, Word, and basic computer applications for service documentation and reporting is required. The role demands frequent travel to client sites and project locations. Responsibilities include providing technical support and hands-on service for Asphalt Plants, Batching Plants, and heavy machinery at various client sites. The candidate will be responsible for conducting root cause analysis, managing the field service team, evaluating spare part needs, and identifying service-related business opportunities. Active participation in internal strategy meetings, maintaining service documentation, and building strong client relationships are key aspects of the role. The candidate must be physically fit and prepared for regular field travel. Possessing leadership qualities and demonstrating a proactive and independent working style are essential. The role reports directly to the Director. The preferred candidate should have a track record of success in field service operations, particularly with road construction machinery. Prior experience in managing service teams, coordinating with vendors, and interacting with customers is advantageous. A strong understanding of equipment uptime, service KPIs, and customer satisfaction metrics is desired. Candidates with extensive field service experience in infrastructure machinery will be given preference. Interested applicants must meet the qualifications and domain expertise criteria. This is a full-time position with benefits including paid sick time and paid time off. The work location is in Gurugram, Haryana, and candidates should be prepared to commute or relocate before starting work. A Diploma in Mechanical Engineering is preferred along with 5 years of experience in Road Construction & Infrastructure Equipment. A willingness to travel up to 50% of the time is also preferred.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
noida, uttar pradesh
On-site
You would be responsible for 3D modelling and drawing generation of piping, structural items, and P&IDs for Fired Heater / Piping related projects being executed by the company. Your tasks will include piping layout/design as per project specifications and applicable codes, 3D modelling of Piping, Structure, Equipment, and accessories in Autodesk Plant3D software, Piping Detail Engineering, generation of GA, Isometric, Fabrication drawings for Piping, Structure, and Equipment, generation of Bill of Materials (MTO), drawing checking, supervision of Drafting Work, review of sub-vendor drawings and designs, preparation of procurement lists, coordination between different departments/agencies involved, progress reporting, and any other activity required to ensure job completion on time and as per client requirements. The desired candidate should hold a B.Tech./Diploma in Mechanical Engineering/Drafting. Good knowledge of the Plant 3D software is required along with a good understanding of Piping related codes and standards generally applicable to the Refining, Oil & gas industry (ASME B31.3, etc.). Candidates should possess good communication, PR skills, and be proficient in computer usage. Knowledge/experience in applicable codes and software of pressure parts design, structural design, and mechanics would be preferred. The job location is in Noida. Candidates should be willing to relocate as and when required by the company. The required experience for this position is ten years and above. Salary will be based on experience, knowledge & capability. This is a Full-Time, Permanent employment opportunity in the Oil and Gas / Energy / Power / Infrastructure industry within the Engineering Design, R&D functional area under the role of Design Engineer. Esteem Projects Pvt. Ltd. is the company offering this position. They specialize in supplying Fired Heaters and related equipment to the Hydrocarbon and Chemical industries. They provide design, supply, and construction of Fired Heaters designed to API 560 or other international standards. Esteem Projects has the capabilities to provide furnaces based on their own design or the design supplied by clients/consultants like Technip, HTAS, EIL, PDIL, ABB, CB&I, etc. The company provides bachelor's accommodation and transportation when posted at sites. No accommodation is provided at the Head Office or Workshops. If you have any queries, please feel free to contact Esteem Projects Pvt. Ltd. through email at hr@esteem.co.in. Recruitment-related queries are not normally responded to over the phone.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an integral member of the sales organization, your primary responsibility will be to contribute to the generation of license revenue and assist customers in effectively managing their licenses through the accurate and timely migration of existing licenses in alignment with Oracle Policies. This will involve conducting thorough research of customer details using various Oracle internal applications such as OM, IB, OKS, CBMS, LIT, GMA, and Q. It is essential to develop and maintain a deep understanding of Oracles Policies, systems, and migration-related tools to facilitate informed decisions regarding license migration paths and associated fees. Collaboration with License Sales teams, Support, and contracts team will be crucial to ensure a streamlined quote to order cycle. You will play a pivotal role in providing interpretation of migration results to internal customers and offering advisory support to sales teams in identifying potential issues, defining desired outcomes, and proposing solutions or alternative approaches. Serving as the primary point of contact for all process-related inquiries, you will manage the workflow in Q to effectively allocate resources based on their skillsets. Additionally, your role will involve assisting in decision-making processes by reporting volumes and trends to the management as applicable. It will be important to maintain certification on core processes periodically to ensure proficiency and adherence to best practices. Key Skills required for this role include strong communication skills (both verbal and written) to engage effectively with diverse stakeholders and departments across cultures, strong problem-solving and decision-making abilities to analyze situations and make informed choices, and solid analytical skills for calculations and evaluation. The ability to consistently meet deadlines, manage priorities, and achieve goals is essential, along with proficiency in computer usage and MS Office applications like Excel, Word, and PowerPoint. Furthermore, your role will require innovation and ideation to recommend process enhancements that improve customer experience, team efficiency, and foster continuous improvement. Cross-skilling in lateral LOBs, good interpersonal and presentation skills, and effective business communication skills to collaborate with internal groups and management are also key requirements. Finally, modeling positive values and inclusive behavior will contribute to a productive and harmonious work environment.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
haryana
On-site
Roles and Responsibilities of a Customer Care Specialist: Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal Service Attendance & Accountability policies Execute issue /query & Client level delivery quality on calls Adhere to Customer resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Eligibility: Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math's Hons & Eco Hons) Age upto 31 years Gap should not be more than 4 years after graduation Undergraduates/ pursuing graduation are NOT eligible Candidates who are currently located in Delhi NCR/Gurgaon are only eligible Work Experience: Freshers and Experienced- 0-29 months Excellent communication skills- Written and Verbal Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off- 9.5-hour shift with 8.5-hour login) Proficient in computer usage and Basic knowledge of MSOffice/ Excel ,
Posted 1 month ago
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