Telecommunications Analyst

Role Overview: As a Telecommunications Technician, you will be responsible for analyzing, designing, installing, administering, maintaining, documenting, and troubleshooting various telecommunications applications, services, systems, and circuits. Your role will involve conducting project planning, vendor and cost analysis, as well as supporting system outages for monthly maintenance. Additionally, you will be performing traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Your key responsibilities will include providing technical support, testing telecommunications applications/systems, and participating in critical meetings to provide solutions that meet business requirements. Key Responsibilities: - Provide Level I technical support and assist experienced peers with the design and support of established telecommunications applications and systems - Install basic telecommunications software, perform maintenance, support, and configurations - Conduct basic telecommunications application/system testing, analysis, and compliance - Assist in creating/updating records and reporting for multiple telecommunications environments - Manage call routing for business operations and disaster recovery - Participate in critical meetings to collaborate on providing solutions that meet business requirements Qualifications Required: - Bachelor's Degree in Computer, Electronics, Telecommunications Technology or related field - Minimum 2 years of relevant experience in Telecommunications infrastructures - Ability to perform complex issue isolation within various telecommunications infrastructures and signaling protocols - Understanding of business requirements to facilitate technical specifications for design and installation Additional Details: The company is seeking an individual who can develop professional expertise, apply company policies and procedures to resolve issues, and work on problems of moderate scope. The role involves building internal/external working relationships, receiving general instructions on routine work, and detailed instructions on new projects. The candidate should demonstrate proficiency in root cause analysis and requirement analysis within telecommunications environments.,