Telecom Network Inventory (TNI)

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title:

Location: Pan India

Experience:

Job Type:

Notice Period:

Experience in Design configure and customize ServiceNow Telecommunications Network Inventory TNI module

Must have experience in the design and implementation of the modules below

Telecommunications Network Inventory TNI

Customer Service Management CSM

CMDB

Extensive experience across the ServiceNow core platform security performance and compliance

Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding

Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications

Conduct workshops and training sessions for endusers to ensure successful adoption of the implemented solutions

Perform system testing troubleshooting and issue resolution during the implementation phase

Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow

Provide ongoing support to endusers addressing their queries and issues related to the ServiceNow platformmodule

Document processes configurations and solutions to create comprehensive user guides and training materials

Excellent communication and interpersonal skills

Preferred

Implementation Experience in Order Management for Telecommunication OMT

Implementation Experience in Hardware Asset Management HAM

Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus

Exceptional leadership problem solving critical thinking and communication skills