Telecom Engineering Advisor

8 - 13 years

7 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Telecom Engineering Advisor with 8 to 15 years of experience to join our team. The ideal candidate will have a strong background in telecom engineering and administration, with excellent problem-solving skills.

Roles and Responsibility
  • Provide technical support for Mitel administration and VOIP issues.
  • Administer ACD call tracking boards for IT Help Desk, MaRC, SAC, and W2 Hotline.
  • Work on acquisitions to migrate employees onto the new Mitel system.
  • Offer 2/3 level support for all VOIP issues.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and implement process improvements to enhance efficiency and productivity.
Job Requirements
  • Strong knowledge of telecom engineering and administration.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Experience with Mitel systems and ACD call tracking is required.
  • Strong analytical and troubleshooting skills.
  • Ability to collaborate with cross-functional teams.
How to Apply
Interested candidates can share their updated CV at .
About Company
IDESLABS PRIVATE LIMITED is an employment firm that provides recruitment services to various industries.

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