Telecom Customer Service Professional

2 - 6 years

4 - 8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Telecom Customer Service Jobs in Bengaluru | BPO Hiring Customer Service Associate Telecom Network Disconnect Bengaluru

Are you seeking telecom customer service jobs in Bangalore, IndiaJoin us at Fusion CX in Bengaluru. Bengaluru is known for its clarity, pace, and problem-solving spirit, and this role reflects exactly that. As a Customer Service Associate supporting disconnection-related customer enquiries, you ll help people navigate account actions with accuracy, empathy, and consistent follow-through. If you re exploring customer service jobs in Bengaluru with steady growth and structured learning, this role offers a balanced start.

About the Role

Key Responsibilities

  • Handle customer enquiries via phone, email, or chat with accurate, timely responses.
  • Resolve concerns professionally and guide customers through disconnection steps or related processes.
  • Maintain complete and accurate CRM records for every interaction.
  • Collaborate with internal teams when issues require escalation or cross-functional support.
  • Follow process guidelines for troubleshooting, documentation, and compliance
  • Ensure all interactions reflect respect, patience, and ownership of the customer experience.
    Responsibilities may evolve based on business needs.

Job Requirements:

  • Strong communication and listening skills
  • Ability to work in a structured, fast-paced environment
  • Proficiency in computer usage and documentation tools
  • Work Mode: Work from office (WFO)

Why Join Fusion CX

Bengaluru s culture of learning and collaboration shapes how we work in Fusion CX in Bangalore. You will join a supportive team that values clarity, continuous improvement, and genuine customer care within a global company serving a leading telecom client. With structured guidance, steady feedback, and opportunities to build your career in operations, this customer service role gives you room to grow with confidence. If you are looking for a call center telecom support role or customer service jobs in Bengaluru, join us.

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.


Customer Service Associate Telecom Network Disconnect Bengaluru
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Fusion CX logo
Fusion CX

IT Services and IT Consulting

Tech City

RecommendedJobs for You