Telecom Business Support Systems Specialist

Job Summary:

We are looking for an experienced Telecom BSS Specialist with in-depth knowledge of key systems such as Oracle BRM (Billing and Revenue Management), NCC (Network Charging and Control), OSM (Order and Service Management), and Policy Management. The candidate will play a key role in delivering end-to-end telecom solutions by integrating and managing core BSS systems to support business operations, billing, provisioning, and policy control.

Key Responsibilities:

• Analyze, design, and implement solutions involving BRM, NCC, OSM, and Policy Management systems.
• Configure and support telecom billing systems (BRM) for rating, invoicing, and revenue management.
• Work with OSM for order orchestration, service fulfillment, and provisioning flows.
• Integrate NCC with policy engines for real-time charging and control.
• Collaborate with network teams to align Policy Management functions with QoS and data management goals.
• Perform root cause analysis and issue resolution across the BSS stack.
• Support testing, deployment, and maintenance of telecom solutions.
• Document processes, configurations, and workflows.

Required Skills:

• Strong hands-on experience in Oracle BRM for telecom billing and revenue operations.
• Expertise in NCC for real-time charging, balance management, and prepaid/postpaid convergence.
• Experience with OSM for order orchestration and service provisioning.
• Solid understanding of Policy Management frameworks in telecom (PCRF, PCF).
• Familiarity with telecom standards such as TM Forum, 3GPP.
• Good problem-solving and communication skills.
• Ability to work independently and in a team across functional areas.

Preferred Qualifications:

• Experience in system integrations using SOAP/REST, WebLogic, or middleware tools.
• Knowledge of scripting (Shell, Perl) or programming (Java, PL/SQL) for custom extensions.
• Prior experience in telecom OSS/BSS transformations.

Job Type: Full-time

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Work Location: In person