Telecalling Executive

Key Responsibilities: - Client Outreach: Contact potential customers via phone calls, emails, or other communication channels to promote loan products and services. - Lead Generation: Identify and generate new leads, qualifying them based on eligibility criteria and loan requirements. - Product Knowledge: Provide detailed information about loan products, including interest rates, repayment terms, and eligibility criteria. - Sales and Marketing: Meet sales targets, promote loan products, and persuade customers to apply for loans. - Application Processing: Assist customers with loan applications, ensuring accurate documentation and timely submission. - Customer Relationship Management: Build and maintain relationships with customers, addressing their queries and concerns. - Data Management: Maintain records of customer interactions, loan applications, and sales performance. Required Skills: - Excellent Communication Skills: Clear, polite, and confident communication to engage with customers. - Sales and Marketing Skills: Ability to promote loan products and persuade customers to apply. - Product Knowledge: Understanding of loan products, including interest rates, repayment terms, and eligibility criteria. - Time Management and Organization: Ability to manage multiple calls, prioritize tasks, and meet sales targets. - Basic Computer Skills: Proficiency in using CRM software, spreadsheets, and other office tools. Preferred Qualifications: - Bachelor's Degree: A degree in Finance, Business, or a related field is often preferred. - Experience: Previous experience in sales, marketing, or customer service, particularly in the banking or financial sector, is beneficial. - Industry Knowledge: Familiarity with banking and financial regulations, as well as loan products and services. Work Environment: - Call Center: Loan Telecallers typically work in a call center environment, handling a high volume of calls and managing customer interactions. - Performance-Based: The role often comes with performance-based incentives, such as commissions or bonuses, to motivate sales performance. Overall, a Loan Telecaller plays a critical role in driving sales growth and customer engagement in the banking and financial sector