Telecaller (Sales)

The ideal candidate for this role should have 1 to 3 years of experience and be a female graduate. The compensation will be based on experience and skills. Fluent communication in English is essential, along with the ability to learn about products and services and effectively communicate this information to potential clients. Proficiency in relevant computer applications such as Excel and Word is required, and formal computer training is an advantage. The responsibilities of this role include answering calls, resolving queries about products or the company, and advising clients by following pre-defined scripts. The candidate should have outstanding negotiation skills to handle and resolve issues and complaints effectively. Partial knowledge of inventory and accounts will be an added advantage. The successful candidate will have a proven track record of meeting sales quotas, preferably over the phone. They should be able to accurately enter data at the required speed and record all successful and unsuccessful sales attempts. Additionally, the candidate will reach out to potential and existing clients to advise them about products or services and encourage purchases by understanding customer requirements. Interested candidates can email their resumes to career@sterlingsoftwares.com with the JOB CODE mentioned in the subject line.,