The ideal candidate for this role should have 1 to 3 years of experience and be a female graduate. The compensation will be based on experience and skills. Fluent communication in English is essential, along with the ability to learn about products and services and effectively communicate this information to potential clients. Proficiency in relevant computer applications such as Excel and Word is required, and formal computer training is an advantage. The responsibilities of this role include answering calls, resolving queries about products or the company, and advising clients by following pre-defined scripts. The candidate should have outstanding negotiation skills to handle and resolve issues and complaints effectively. Partial knowledge of inventory and accounts will be an added advantage. The successful candidate will have a proven track record of meeting sales quotas, preferably over the phone. They should be able to accurately enter data at the required speed and record all successful and unsuccessful sales attempts. Additionally, the candidate will reach out to potential and existing clients to advise them about products or services and encourage purchases by understanding customer requirements. Interested candidates can email their resumes to career@sterlingsoftwares.com with the JOB CODE mentioned in the subject line.,
The ideal candidate for this role should have a minimum of 2 years of experience in digital marketing. You should possess a Bachelor's or Master's degree in Marketing or a related field. Additionally, a BCA in Computers or any Bachelor's degree will be considered. Your responsibilities will include conducting marketing research and statistical analysis, identifying target audiences, and creating engaging digital campaigns. You should have a proven track record in digital marketing and be familiar with website and marketing analytics tools. Your main tasks will involve on-page optimization, executing various digital marketing campaigns, managing social media presence, and analyzing the performance of digital marketing initiatives. You will be responsible for setting up PPC campaigns, optimizing user experience, and evaluating emerging technologies. Collaboration with internal teams to create compelling content and ensuring brand consistency across all channels will be essential. As a creative professional, you should have a strong background in content creation and writing. Proficiency in Campaign Management Tools, Content Management Tools, and Web Analytics Tools is required. You will be expected to engage with the online community, conduct competitive analysis, and track social media statistics. Regular reporting of progress and engagement will be necessary. If you meet the above requirements and are interested in this position, please email your resume to career@sterlingsoftwares.com with the JOB CODE mentioned in the Subject Line.,
As an experienced candidate with a minimum of 1+ years in Software Support or hands-on experience with Tally, Marg, Busy, Quick Books, or any other ERP software, your role will involve creating and maintaining a positive and professional learning environment. Your knowledge of the internet, MS Excel, and Word is essential for this role. Your key responsibilities will include: - Providing first-line technical support to software users via phone, email, or chat. - Diagnosing and troubleshooting software-related issues reported by customers. - Guiding customers through step-by-step solutions for software problems. - Escalating complex issues to higher-level technical support or engineering teams. - Documenting and tracking issues reported by customers in the support ticketing system. - Collaborating with product development teams to improve software based on user feedback. - Conducting training sessions for new users and providing ongoing support. - Understanding the business process and configuring the software as per the training given. - Supporting customers for data entry and guiding them; if required, performing data entry for them. - Inserting customer data by inputting text-based, Excel-based, and numerical information from source documents. Qualifications required for this role include a degree in B.Com, M.Com, BE, BCA in Computers, or any other graduate degree. If you meet these qualifications and have the necessary experience, please email your resume to career@sterlingsoftwares.com with the JOB CODE in the Subject Line. (Note: No additional details about the company were provided in the job description),