Telecaller (Sales)

Key Responsibilities:

• Make outbound calls to prospective customers and explain our offerings.
• Understand customer requirements and provide appropriate membership solutions.
• Convert warm leads into paid memberships through effective communication and persuasion.
• Follow up on leads regularly to ensure higher conversion rates.
• Achieve daily/weekly/monthly sales targets as assigned.
• Handle customer queries courteously and ensure customer satisfaction.
• Work closely with the sales and marketing team for feedback and process improvement.

Key Skills & Competencies:

• Excellent communication skills in Bengali.
• Strong persuasion, negotiation, and interpersonal skills.
• Goal-oriented, proactive, and self-motivated.
• Ability to handle objections and rejections positively.
• Good listening skills and problem-solving attitude.
• Basic computer knowledge (MS Office).

Qualification & Experience:

• HS Pass is mandatory for this role.
• 1–3 years of experience in telesales, customer service, or similar roles (preferred).
• At least a minimum of 1 year of experience in the relevant field is preferred.
• Experience in the dating/matrimony industry will be an added advantage.

What We Offer:

• Attractive fixed salary + performance-based incentives.
• Opportunity to work with a reputed brand under ABP Group.
• Professional growth and learning opportunities.
• Friendly and supportive work environment.

Job Type: Full-time

Pay: Up to ₹16,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This job has a flexible weekoff schedule? Are you Ok with it? (Yes / No)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Telecalling: 1 year (Required)
• Sales: 1 year (Required)

Language:

• Bengali (Required)

Work Location: In person