Telecaller (Sales)

Job Level

Job Type

Shift Type

Location

Key Responsibilities:

• Make outbound calls to prospective customers and explain our offerings.
• Understand customer requirements and provide appropriate membership solutions.
• Convert warm leads into paid memberships through effective communication and persuasion.
• Follow up on leads regularly to ensure higher conversion rates.
• Achieve daily/weekly/monthly sales targets as assigned.
• Handle customer queries courteously and ensure customer satisfaction.

Key Skills & Competencies:

• Excellent communication skills in

  Bengali

  .
• Strong persuasion, negotiation, and interpersonal skills.
• Goal-oriented, proactive, and self-motivated.
• Ability to handle objections and rejections positively.
• Good listening skills and problem-solving attitude.
• Basic computer knowledge (MS Office).

Qualification & Experience:

• HS Pass is mandatory for this role.

• Bengali Language (Read, Write and Speak) is mandatory.

• 6 months–3 years of experience in telesales, customer service, or similar roles (preferred).
• At least a minimum of 6months of experience in the relevant field is preferred.
• Experience in the dating/matrimony industry will be an added advantage.