KBIHM Consulting is a global technology leader and one of the best outsourcing organizations with an international presence and support. We offer a wide range of IT/ITES services, creative business solutions, and employment opportunities in areas such as information technology, software engineering, mobile application development, digital marketing, corporate strategy, and human resources. An ISO 9001:2015 organization, KBIHM serves various domains including eCommerce, social networking, media & entertainment, fashion, banking, education, healthcare, telecom, automotive, real estate, and more. Our skilled, experienced, and dedicated professionals are committed to excellence, helping small and middle-scale enterprises build a better future. Visit us at www.kbihm.com for more information.

Role Description

The Telecaller Recovery role is a full-time on-site position located in Sahibzada Ajit Singh Nagar. The Telecaller Recovery will be responsible for contacting clients to recover pending payments, maintaining accurate records of contacts made and payments recovered, and providing excellent customer service to address any issues or concerns that clients may have regarding their accounts. The role also involves coordinating with the finance team to ensure the timely update of recovery statuses, reporting progress to the team lead, and meeting daily and monthly targets.

Qualifications

Strong communication and interpersonal skills to interact with clients effectively
Experience in customer service, telecalling, or collections
Ability to maintain accurate records and detailed notes on client interactions
Proficiency in using CRM software and Microsoft Office applications
Excellent problem-solving skills and the ability to handle difficult conversations with clients
Strong organizational skills and ability to meet deadlines and targets
High school diploma or equivalent; a degree in business administration or related field is a plus
Experience in the financial industry is advantageous but not required

More Jobs at KBIHM Consulting

Telecaller Recovery

sahibzada ajit singh nagar, punjab, india

Experience: Not specified

Salary: Not disclosed

Telecaller Recovery

punjab

2.0 - 6.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

KBIHM Consulting

Login to

Please Verify Your Phone or Email

Confirm Action

Telecaller Recovery