Telecaller Recovery

As a global technology leader and outsourcing organization, KBIHM Consulting offers a wide range of IT/ITES services, creative business solutions, and employment opportunities in various domains. An ISO 9001:2015 organization, KBIHM Consulting is committed to excellence and aims to help small and middle-scale enterprises build a better future. **Key Responsibilities:** - Interact with clients effectively using strong communication and interpersonal skills - Handle customer service, telecalling, and collections activities - Maintain accurate records and detailed notes on client interactions - Utilize CRM software and Microsoft Office applications proficiently - Demonstrate excellent problem-solving skills and the ability to manage difficult conversations with clients - Meet deadlines and targets with strong organizational skills - Qualification Required: - Strong communication and interpersonal skills - Experience in customer service, telecalling, or collections - Proficiency in CRM software and Microsoft Office applications - Excellent problem-solving skills - Strong organizational skills and ability to meet deadlines - High school diploma or equivalent; degree in business administration or related field is a plus - Experience in the financial industry is advantageous Visit www.kbihm.com for more information about KBIHM Consulting.,