Posted:6 days ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Description

We are looking for a dynamic and enthusiastic female Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, providing information about our products and services, and assisting in generating leads for the sales team. This role is perfect for freshers or entry-level candidates who are looking to start their career in telemarketing.

Responsibilities

  • Make outbound calls to potential customers and follow up on leads.
  • Provide information about products and services to customers.
  • Answer customer inquiries and resolve issues in a timely manner.
  • Maintain accurate records of calls and customer interactions in the CRM system.
  • Achieve daily and monthly call targets set by the management.
  • Collaborate with the sales team to improve conversion rates.

Skills and Qualifications

  • Excellent verbal communication skills in English and local languages.
  • Strong interpersonal and customer service skills.
  • Ability to handle objections and provide solutions effectively.
  • Basic knowledge of CRM software and Microsoft Office Suite.
  • Good listening skills and a positive attitude.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; a degree in any field is a plus.

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