Tele Sales Representative/ Nursing Executive

JOB DESCRIPTION:

Job Summary: The Tele Sales Representative shall contribute in producing sales to generate revenue for the company. They should have a result oriented mindset and superior people skills to present the products and services comfortably over the phone (Inbound/Outbound).in order to help the company grow by bringing in customers and developing business.

Broad Responsibilities/ Major Deliverables:

· Respond and handle customer inquiries/leads into sales opportunities/prospects

· Ask questions to understand prospect requirement as to guide/advice the right solutions or offers to them.

· Converting sales opportunity/prospect into a confirmed/closed sale or deal.

· Take and process work order in an accurate manner

· Providing reliable and actionable data to increase productivity and efficiency

· Cutting cost per sales by increasing conversion rates while reducing the volume of wasteful calls.

· Enter and update customer information in the database.

· Go the “extra mile” to meet sales targets/quotas for revenue generation

· Keep records of calls and sales note as useful information to evaluate performance in correlation with generating extra income/compensation as per incentive plan.

· Follow and adhere to the sales scripts to pitch the product or service in order to produce results

· Handle prospect objections with proper rebuttals for a convincing pitch.

· Comply with the Quality call parameters and guidelines for optimum performance.

· Apply training methods/techniques for self improvement.

· Adopt best practices in the telesales industry

Reports to: Team Leader

Pre – requisites/Criterion:

Qualifications: BSC./B.A./High School Diploma/MBA or any relevant field

Experience: 0-2 years in calling (inbound & outbound)

Attributes:

§ Possess own conveyance to cover assignments at different locations

§ Natural sales instincts or techniques

§ Performance and Results Oriented – possess a drive and energy to achieve project goals.

§ Strong work ethic

§ Adopt professional ethical standards to maintain integrity.

§ Self-motivated

§ Enthusiastic

§ Team player

§ High level of self confidence

Aptitude:

Ø Systematic and critical thinking.

Ø Patient and cool temperament.

Ø Competency in organizational skills.

Ø Problem solving skills.

Ø Time management skills

Ø Service oriented mindset

Key Competencies:

ü Possess excellent English Communication Skills-Verbal & Written

ü Pleasant personality that reflects intrapersonal and interpersonal relationships

ü Strong negotiation skills with ability to resolve issues and complaints.

ü Proficiency with Computers – relevant computer programs ( e.g. CRM software, Microsoft Office, Adobe)

ü

Job Types: Full-time, Permanent

Pay: ₹9,057.94 - ₹26,903.60 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Schedule:

• Day shift
• Monday to Friday

Language:

• English (Preferred)

Work Location: In person