Marketing Assistant

Job Description

Manage and continually develop business relationships with our customers and carriers Ensure that customers freight is covered by managing the pickup, transit and on-time delivery Recruit and source contract carriers and validate contract eligibility Present multiple modes of transportation options to your customer base Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers Dispatch carriers and properly update loads within our transportation management system Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities Timely and accurately input information into the transportation management system to ensure system integrity Provide unmatched Customer Service through daily conversations, actively listening to customers in order to identify needs, provide solutions, educate and build relationships Qualification, Knowledge, Skills, and Abilities: High school Diploma Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred 1+ years’ experience working in a full truckload environment Have the drive, assertiveness, passion, and dedication to succeed in the logistics Ability to thrive in a fast-paced environment with rapidly changing priorities Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service Strong negotiation, communication and relationship-building skills Ability to work flexible schedule. Job Types: Full-time, Permanent Pay: ₹9,425.48 - ₹34,499.32 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Morning shift Work Location: In person