0 years

3 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Team Leadership: Recruit, train, coach, and motivate telesales representatives.
  • Strategy & Planning: Develop and implement effective sales strategies, set weekly/monthly targets, and design sales scripts.
  • Performance Management: Monitor KPIs, track progress, conduct performance reviews, and analyze sales data.
  • Operations: Oversee daily activities, manage customer databases (CRM), handle escalated complaints, and ensure data accuracy.
  • Reporting: Compile and present detailed sales reports to management.

Essential Skills & Qualifications

  • Experience: Proven success in telesales/telemarketing, with prior leadership experience.
  • Leadership: Strong motivational, coaching, and communication skills.
  • Sales Acumen: Persuasive, results-driven, and knowledgeable about the sales process.
  • Technical: Proficient with CRM software, MS Office, and call center technology.
  • Personal: Resilient, detail-oriented, able to work under pressure, and excellent at relationship building.

Typical Reporting Structure

  • Reports to Sales Director or Head of Sales.
  • Manages a team of Telesales Executives/Representatives.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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