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ONLINELR
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Tele Sales Manager

Tele Sales Manager

ONLINELR

2 - 6 years

0 Lacs

gandhinagar gujarat

Posted:3 days ago| Platform: Shine logo

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Skills Required

time management teamwork coordination strong communication listening skills attention to detail

Work Mode

On-site

Job Type

Full Time

Job Description

As a Telesales Manager at ONLINELR, located in Sargasan, Gandhinagar, you will play a crucial role in delivering excellent service to our users in the logistics industry. Key Responsibilities: - Handle inbound and outbound customer calls, messages, and emails professionally. - Provide accurate information about ONLINELR's products, services, and features. - Resolve customer queries, issues, and complaints promptly and effectively. - Maintain detailed records of customer interactions, feedback, and follow-ups. - Coordinate with internal departments for the smooth resolution of customer concerns. - Build and maintain positive relationships with customers to enhance satisfaction and loyalty. - Identify recurring issues and suggest improvements to enhance customer experience. Requirements: - Proven experience as a Telesales Manager, Customer Care Executive, Support Representative, or similar role. - Excellent communication and problem-solving skills. - Patience, empathy, and a customer-first attitude. - Ability to manage multiple tasks and handle pressure calmly. - Basic computer knowledge and familiarity with CRM or customer management systems. - Fluency in English and Hindi. About ONLINELR: ONLINELR is a growing platform dedicated to the logistics industry, where as a Telesales Manager, you will have the opportunity to contribute to the company's success by providing outstanding service to our users. Benefits: - Cell phone reimbursement Please note that the work location for this role is in person.,

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Tele Sales Manager