Tele Sales Executive (SMS, Voice, WhatsApp & RCS Business)

Position:

About the Role

Tele Sales Executives

Key Responsibilities

1. Lead Generation & Prospecting

• Identify and connect with potential B2B clients across industries.
• Generate qualified leads through outbound calling, email outreach, and digital prospecting.
• Maintain a high call volume and consistent engagement with potential customers.

2. Sales Pitching & Product Positioning

• Present, promote, and sell SMS, Voice, WhatsApp Business, and RCS solutions to prospects.
• Understand customer pain points and recommend appropriate communication solutions.
• Deliver product demos and explain technical and commercial benefits effectively.

3. Client Relationship Management

• Build and maintain strong, long-term relationships with clients.
• Follow up on leads, proposals, and negotiations until deal closure.
• Act as the primary point of contact for queries related to pricing, onboarding, and service features.

4. Target Achievement

• Meet and exceed monthly and quarterly sales targets.
• Maintain a healthy pipeline of opportunities and ensure timely conversions.

5. Coordination & Documentation

• Coordinate with the Sales, Technical, and Onboarding teams to ensure seamless customer activation.
• Prepare proposals, quotations, and commercial offers as required.
• Maintain accurate records of calls, leads, and sales activities in CRM tools.

Required Skills & Competencies

Technical & Industry Knowledge

• In-depth understanding of:
• Bulk SMS (Transactional, Promotional, OTP)
• Voice Services (OBD, IVR, TTS)
• WhatsApp Business API
• RCS Messaging
• Enterprise communication workflows
• Knowledge of CPaaS platforms and telecom routing preferred.

Sales Skills

• Strong persuasion, negotiation, and deal-closing capabilities.
• Ability to understand technical concepts and explain them to customers.
• Hands-on experience in B2B tele sales and corporate customer interaction.

Communication Skills

• Excellent verbal communication and conversational ability.
• Good command of English and Hindi; knowledge of additional languages is an advantage.
• Strong presentation and email drafting skills.

Behavioural Competencies

• Self-motivated with a passion for sales.
• Target-driven, energetic, and proactive.
• Able to work independently and as part of a team.
• Quick learner with problem-solving ability.

Eligibility Criteria

• Minimum

  3 years of experience

  in Tele Sales in the field of

  SMS, Voice, WhatsApp, RCS

  , telecom, CPaaS, or digital communication services.
• Graduation in any discipline; MBA/Marketing degree is an added advantage.
• Proven sales track record in B2B markets.

What We Offer

• Competitive salary + attractive sales incentives.
• Opportunity to work in a high-growth CPaaS and enterprise communication domain.
• Professional learning, team support, and career growth opportunities.

Preferred candidate profile