8 Behavioral Competencies Jobs

The role will involve being responsible for all testing activities, including designing test scenarios, test cases, reporting defects, and ensuring follow-up until closure. You will need to interact with other teams and play a key role as a team player in project-related activities from a QA perspective. Your core responsibilities will include creating test cases, executing them, and mentoring junior/intermediate team members in test case creation to ensure comprehensive coverage at all levels. You will also need to take on the role of a task leader, collaborating closely with the Project lead to plan daily tasks and assign sub-tasks to team members. Additionally, you should be able to create and execute test plans and test scenarios for the assigned project, actively participate in task execution, and ensure tasks are completed with expected quality and within deadlines. Your role will also involve reviewing assigned game features to identify and analyze all bugs, as well as being fluent in bug reporting, regression processes, bug database management, and ensuring timely regression of issues. It will be essential to stay updated on project issues, track team issues, and maintain QC and Project Standards for bug writing. Moreover, you should proactively raise alarms for major issues, guide and help juniors optimize their work practices, and maintain a feature effort tracker for the team. In terms of technical knowledge, you should possess a strong understanding of game/feature design, different test methodologies, production processes like sprint cycles and agile methodology, and the gaming industry as a whole. You will also need to collaborate effectively by communicating clearly in complex situations, sharing information with development partners, and maintaining good written and spoken English skills in a professional setup. As part of your core competencies, you should continuously strive to improve your skills, drive the team by example, assess risks on assigned tasks, resolve conflicts constructively, and demonstrate excellent mentoring and leadership skills. You should be passionate about video games, creative, curious, and proficient in time management. Additionally, having a solid gaming background, technical competencies, and strong behavioral competencies will be crucial for excelling in this role. Overall, your ability to work autonomously, optimize tasks, drive team objectives, and maintain professionalism while contributing to a positive team environment will be essential for success in this position.,

About PhonePe Group: At PhonePe, we ensure that you bring your best to work every day. We prioritize creating a conducive environment for you to thrive. We believe in empowering individuals and entrusting them to make the right decisions. You will have ownership of your work right from the beginning. Enthusiasm for technology is a key aspect of being a part of PhonePe. If you are passionate about developing technology that impacts millions, collaborating with top minds in the country, and realizing your aspirations with purpose and efficiency, then PhonePe is the place for you! Key Responsibilities: Design process flows for manual CX channels (ex: Agent desk) to enhance customer and developer journeys and identify areas for improvement. Create intuitive and scalable workflows across various channels such as app, chat, voice, and self-serve channels. Build SOPs and support playbooks to enhance efficiency and performance. Design process flows for automated CX channels (ex: Bot, IVR, Self-serve, etc.) to address common customer queries with minimal human intervention. Define escalation protocols, fallback logic, and resolution paths to boost BOT efficiency. Continuously improve BOT performance through data analysis and user feedback. Streamline existing processes to enhance metrics like CSAT, AHT, Reopens, and Escalations. Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions. Conduct VOC analysis, RCA, and feedback loop implementation to drive data-driven decisions. Collaborate with cross-functional stakeholders to align process changes with broader business objectives. Create content for CX assets such as FAQs, video tutorials, blogs, CRM communications, and Help Center to enhance user experience. Functional Competencies: Ability to map customer and developer journeys, envision scenarios, and understand user requirements. Translate business/product strategy into impactful and seamless customer and developer journeys across all touchpoints. Analyze data to measure journey effectiveness and identify optimization areas. Manage multiple projects simultaneously ensuring timely and quality delivery. Collaborate effectively with diverse stakeholders through clear communication. Take an impact-driven approach and understand downstream implications of journey changes. Embrace a structured methodology with emphasis on documentation and versioning. Behavioral Competencies: Curiosity to understand customer needs and pain points. Passion for exceeding customer expectations. Collaboration across boundaries to deliver exceptional experiences. Aspirational mindset for learning and growth. Ability to coach and drive the team effectively. Assertiveness and influence without authority. Critical Experiences: Led CX Process Design and Product Operations projects from conception to completion. Worked on redesigning or optimizing existing journeys to improve customer experience. Designed end-to-end user journeys for new product launches or features. Analyzed CX data to identify pain points and measure success. Effectively collaborated with product, technology, sales, and operations teams to implement CX strategies. Awareness of how technology can enhance customer experiences. Demonstrated dedication towards resolving issues and creating positive customer experiences. Candidate Profile: Educational Qualification: B.Tech or MBA. Years of Experience: 3+ years. PhonePe Full-Time Employee Benefits: Insurance Benefits - Medical, Critical Illness, Accidental, Life Insurance. Wellness Program - Employee Assistance, Onsite Medical Center, Emergency Support. Parental Support - Maternity Benefit, Paternity Benefit, Adoption Assistance, Day-care Support. Mobility Benefits - Relocation support, Transfer Policy, Travel Policy. Retirement Benefits - PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits - Higher Education Assistance, Car Lease, Salary Advance. Working at PhonePe offers a rewarding experience with great people, a creative work environment, and opportunities to take on diverse roles beyond defined job descriptions. Join us and discover more about PhonePe on our blog.,

As a Zonal Business Capability Lead in Oncology reporting to the Business Capabilities Head, your main purpose is to drive the continuous development of business capabilities and deliver impactful sales and soft skills training programs. Your role will focus on enhancing the skills, product knowledge, and behavioral competencies of employees, particularly field representatives within the oncology domain. Your key responsibilities will include providing pre-induction onboarding and monitoring eLearning progress, offering on-the-job training and post-induction follow-up in collaboration with Regional and Zonal Managers, and developing therapy-specific e-learning modules using tools like Articulate 360. You will also conduct localized product and skill-based training sessions, facilitate field coaching, and align training initiatives based on feedback from sales leadership and performance plans. Additionally, you will collaborate with Sales and Medical Affairs teams to ensure training aligns with product positioning and treatment protocols, co-facilitate advanced learning projects with head office trainers, and coordinate with regional managers, business capability managers, and HR to align KPIs and training needs for oncology-focused representatives. You will be responsible for tracking progress through quizzes, monthly assessments, coaching logs, and adapting training plans based on Training Needs Analysis and field insights. Allocating time for fieldwork and classroom/training activities, upholding high standards of confidentiality and professionalism, and undertaking additional responsibilities as assigned by management will also be part of your role. To be successful in this role, you should have a graduate degree in Life Sciences or Pharmacy (preferred), an MBA in HR is an added advantage, excellent communication, facilitation, and teaching skills, as well as a strong ability to engage across therapy areas. Proven experience in sales and/or training within high-science domains like oncology, a creative and impactful training style, strong collaboration skills, analytical thinking, and a passion for upskilling and performance enhancement are key attributes required. High energy, confidence, and the ability to excel in scientific detailing and clinical discussions will also contribute to your success in this role.,

You will be responsible for conceptualizing, developing, and executing organization-wide initiatives and programs to unlock potential and create a sustainable learning ecosystem for leaders, targeting an audience ranging from campus hires to senior leaders. The focus will encompass both managerial and leadership capability building. You will partner with senior leaders to drive organizational-level learning initiatives and cultivate a high-performance culture. Your role will involve identifying key behavioral competencies required across the organization. As a learning coach for identified talent pool members, you will assist them in implementing their individual learning plans and guide them to relevant internal and external resources. You will be expected to develop and implement consistent methods and metrics for measuring the effectiveness of learning interventions. Continuous assessment of the competitiveness of all programs and practices against comparable companies, industries, and markets will be essential. Directing and guiding the team to conduct market research on existing Academies/Corporate universities and workplace learning in India and abroad to adopt best practices and learnings will also be part of your responsibilities. Budgeting, reporting, and analytics related to talent management, learning, and sentiment will be within your purview. Additionally, you will serve as an internal organizational development and change consultant to Business/Functional Leaders on leadership, team effectiveness, and other workplace challenges.,

You are a skilled Oracle SCM Configurator with a minimum of 7 years of experience, possessing expertise in Oracle Configurator and SCM modules. Additional knowledge in other modules of Oracle EBS would be advantageous. Your exceptional communication skills enable you to work effectively with customers and business stakeholders, facilitating requirements gathering and issue troubleshooting. As a technical expert, you play a crucial role in promptly identifying application issues and delivering timely solutions. Ensuring adherence to coding standards and performance metrics in alignment with organizational guidelines is imperative. Your responsibilities also include contributing to internal team training, developing and utilizing metrics for project planning and execution, providing accurate estimates for project phases, and engaging with stakeholders for effective project management. Your role extends to leading a team to achieve business objectives, collaborating with functional counterparts in testing activities, and offering mentorship and feedback to direct reports. Your proficiency in test management involves performing unit testing, comparison testing, creating test plans and cases, executing automation scripts, documenting defects, and conducting integration testing. You demonstrate key behavioral competencies such as accountability, collaboration, agility, customer focus, effective communication, driving results, and conflict resolution. By identifying and overcoming conflicts, reaching out to team members to ensure collaboration, and integrating work with other teams, you contribute to the success of the projects. Certifications are mandatory for this role, and a minimum of 8-10 years of relevant experience is required to excel as an Oracle SCM Configurator. Your ability to adapt to changes, focus on customer needs, and drive results even in challenging situations will be instrumental in exceeding organizational and client expectations.,

As a Techhno-Functional expert in SAP Controlling, your primary responsibility will be to facilitate the implementation and support of SAP CO in alignment with business requirements. You will collaborate with core business and SAP IT teams, as well as SI Partners, to ensure successful implementation of the CO module according to the project plan. Acting as a liaison between business functions and technical teams, you will work closely with cross-functional teams such as Procurement and Production to integrate SAP CO with other modules and external systems. Your role will involve developing and implementing SAP CO strategies, policies, and procedures to enhance system benefits. You will be responsible for mapping business requirements, processes, and objectives, identifying gaps and issues, and developing necessary product modifications while adhering to SAP standard functionality. Additionally, you will ensure the successful implementation of the SAP CO module, including system configuration, integration with other modules, data migration, and cutover strategy. You will validate Functional Specification Documents prepared by SI partners, ensuring sustainability and business requirement fulfillment with minimal impact on core customization. Documentation of functional designs, UAT test cases, scripts, and results will be a key aspect of your responsibilities. You will also provide guidance to the development team based on the Functional Specification Document. Furthermore, you will proactively identify and propose business process and system enhancements, actively participate in testing phases, and provide technical guidance and support to resolve complex issues related to SAP CO functionality. Staying updated on the latest trends in SAP CO, you will suggest innovative solutions to improve business processes and conduct training sessions and workshops to educate end-users on SAP CO functionality and best practices. As part of a team of SAP consultants or analysts, you will provide guidance, support, and mentoring as needed. Managing the implementation of SAP CO solutions, gathering requirements, designing system architecture, configuring modules, coordinating testing and training activities, and ensuring ongoing maintenance of the SAP CO module will be within your scope of responsibilities. Your interactions will involve collaborating with internal and external clients to implement the SAP solution with minimum customization and validate technical solutions provided by vendors and SI partners. To be successful in this role, you should have a Bachelor's degree or higher in Information Technology, Business, Engineering, or a related field, along with 6-8 years of experience as an SAP FICO Senior Consultant. You should possess SAP Certification/Training in PP, MM module and have a minimum of 2 SAP CO module implementations, preferably in the Automotive sector. In-depth knowledge of SAP CO configuration, master data, integration with other modules, and experience in global template implementation will be advantageous. Effective communication skills, analytical skills, self-motivation in learning new concepts, and the willingness to share knowledge and skills with team members are essential behavioral competencies required for this role.,

The software engineer role on our team involves assisting with the design, analysis, development, implementation, and deployment of new data-driven, web-based applications using your .NET development skills. You will have the opportunity to be part of a dynamic environment, staying at the forefront of a rapidly growing industry while collaborating with a team of proven innovators. Your responsibilities will include providing support for existing systems, working both independently and within a developer team to deliver end-to-end web solutions for moderate to complex projects. Additionally, you will collaborate with peers to conduct code reviews and unit testing of new development, create unit test plans, and review project requirements to estimate time-to-completion. Documenting new developments, procedures, and test plans when necessary is also a key aspect of the role. Interacting with other development teams to ensure a consistent approach to software development, preparing technical design documents using enterprise standard tools, supporting system testing, deploying integration artifacts, and mentoring junior team members are all integral parts of the position. To be successful in this role, you will need a Bachelor's degree in business information systems, computer science, or a related field, along with Microsoft Azure Developer Certifications or a willingness to obtain them. A minimum of 5 years of experience in .Net programming and working with relational databases, particularly Microsoft SQL Server, is required. Proficiency in designing and developing secure, scalable microservices with C# and experience in using Azure services are essential. Moreover, expertise in developing responsive user interfaces using Angular, HTML5, CSS3, and jQuery, along with familiarity in web services, RESTful API, WCF, and web APIs is key. Experience with data modeling, database design, querying, performance tuning, Agile methodologies, SCRUM processes, Source Control Systems, CI/CD tools, and strong analytical and problem-solving skills are also paramount for this role. Furthermore, a sound understanding of application/web security, encryption algorithms, PII, PCI, HIPPA, GDPR compliance, and common security vulnerabilities is necessary. Behavioral competencies such as accountability, adaptability, business communication, customer focus, learning agility, planning & organizing, and problem-solving are important attributes for success in this role.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are looking forward to hiring Salesforce Sales Cloud Professionals with 10-13 years of experience. As a Salesforce Sales Cloud Professional, you will lead the design and development of technical solutions, ensuring alignment with business objectives and requirements. You will define technical standards, best practices, frameworks, methodologies, reference architecture, and design patterns for the development and implementation of the technical solution. Working closely with the Engineering Manager, you will establish guidelines for software engineering practices, including code organization, branching strategies, code coverage & quality, CI/CD pipelines, and security/performance guidelines. Your responsibilities will include creating and maintaining technical documents such as architectural diagrams, system documentation, and standard operating procedures. Providing technical leadership and guidance to development teams, ensuring adherence to defined best practices and standards. Participating in architecture and design reviews to identify and address technical risks and issues early in the development lifecycle. Identifying and mitigating technical debt and other technical issues that impact the performance and maintainability of software systems. Conducting research on emerging technologies and making recommendations on how to leverage them to improve existing systems and processes. Additionally, you will establish standards, best practices, frameworks, methodologies, and reference architectures and implementations for Technical, Business, and Industry solutions, while grooming and mentoring Junior Technical Architects in the team. You should have a good understanding of system design principles and be able to independently design moderately complex systems, explaining design decisions to stakeholders. Possessing knowledge and experience in implementing technical architectures, you should be able to design technical architectures that meet basic business requirements. Managing emerging technology projects and ensuring best practices are being followed, you will develop and implement emerging technology strategies that support the organization's strategic objectives. In terms of technical competencies, you are expected to have expert knowledge of architecture Industry tools & frameworks with accreditation/certification in the relevant areas. You should be able to tailor architectural methods, make decisions in the tool selection process, and provide future direction for tools and framework selection. Having a good understanding of design principles and implementation techniques will be essential. You should be proficient in software design patterns and principles, version control systems, basic DevOps concepts, testing methodologies and tools, and writing clean, maintainable code following best practices. Collaboration with cross-functional teams and the ability to work independently on projects are also key aspects of this role. Your behavioral competencies should include accountability, agility, collaboration, customer focus, communication, driving results, and conflict resolution. At YASH, you will have the opportunity to create a career in an inclusive team environment, leveraging career-oriented skilling models and continuous learning, unlearning, and relearning aided with technology. Our Hyperlearning workplace is grounded upon flexible work arrangements, free spirit, emotional positivity, agile self-determination, trust, transparency, open collaboration, support for business goals, stable employment, great atmosphere, and ethical corporate culture.,