Field Sales Executive (SMS, Voice, WhatsApp & RCS Business)

Position:

Role Overview

Field Sales Executive

Key Responsibilities

1. Market & Client Acquisition

• Identify, target, and meet potential enterprise clients across assigned regions.
• Generate leads through field visits, networking, industry events, and referrals.
• Present the company’s SMS, Voice, WhatsApp, and RCS product suite to decision-makers.

2. Product Demonstration & Solution Selling

• Conduct in-person meetings, presentations, and product demos for corporate clients.
• Analyze client requirements and propose tailored communication solutions.
• Educate clients on CPaaS benefits, integration models, and regulatory aspects such as DLT.

3. Sales Pipeline Management

• Manage complete sales cycle—from lead generation to closure.
• Maintain an active pipeline and provide accurate sales forecasts.
• Prepare proposals, quotations, and commercial agreements.

4. Relationship Building & Key Account Development

• Build strong on-ground relationships with clients to generate repeat business.
• Conduct regular follow-up visits and ensure high client satisfaction.
• Collaborate with internal teams to support onboarding, integration, and service delivery.

5. Revenue & Target Achievement

• Achieve monthly, quarterly, and annual sales targets consistently.
• Drive new business acquisition while also growing existing accounts.
• Stay updated with market trends, competitor offerings, and CPaaS industry developments.

Required Skills & Competencies

Technical Knowledge

• Strong understanding of:
• Bulk SMS (Transactional, Promotional, OTP)
• Voice Services (OBD, IVR, Call Campaigns, TTS)
• WhatsApp Business API
• RCS Business Messaging
• Enterprise messaging workflows and telecom architecture
• Knowledge of APIs, CRMs, channels, and basic technical integrations preferred.

Sales & Negotiation Skills

• Ability to engage CXOs, IT heads, digital teams, and marketing leaders.
• Strong negotiation and deal-closing skills.
• Experience in preparing solution proposals and commercial structures.

Communication & Interpersonal Skills

• Excellent verbal and written communication.
• Confident presenter with strong client-handling abilities.
• Ability to build lasting professional relationships.

Behavioral Competencies

• Self-driven, target-oriented, and proactive.
• Strong ownership, accountability, and problem-solving skills.
• Comfortable with extensive field travel.
• High adaptability and willingness to learn continuously.

Eligibility Criteria

• Minimum

  3 years of field sales experience

  in SMS, Voice, WhatsApp API, RCS, digital communication, telecom, or CPaaS.
• Bachelor’s degree; MBA (Sales/Marketing) preferred.
• Proven track record of meeting or exceeding sales targets.

What We Offer

• Attractive salary + performance-based incentives.
• Opportunity to work in a fast-growing CPaaS and enterprise communication domain.
• A supportive environment with learning and career progression.
• Exposure to leading BFSI, fintech, e-commerce, and enterprise clients.