Tele Sales Executive

Reneev Developers

0 - 3 years

1 - 2 Lacs

Ahmedabad

Posted:3 weeks ago| Platform:

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Skills Required

Tele Sales Executive Outbound Basic Sales Telesales UPS Customer service MS Office Monitoring CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Client Engagement:
- Make outbound calls to potential clients, introducing them to Reneev Developers projects and offerings.
- Identify client requirements, preferences, and budgets to match them with suitable properties.
- Follow up on leads generated through marketing campaigns, ensuring timely and consistent engagement.
Database Management and Reporting:
- Maintain an accurate and updated database of client interactions, inquiries, and follow-ups.
- Use CRM tools to track leads and analyze conversion progress, ensuring data accuracy and accessibility.
- Generate daily, weekly, and monthly reports on lead activity and performance metrics for review by the sales team.
Customer Relationship Management:
- Build trust and rapport with clients, providing clear and concise property information tailored to their needs.
- Handle inquiries related to project details, pricing, payment plans, and other client concerns with professionalism.
- Maintain a client-first approach, ensuring a positive experience at every interaction.
Coordination with Sales and Marketing Teams:
- Collaborate with the sales team to schedule property visits and follow up on client interest.
- Assist in executing and monitoring WhatsApp and email campaigns designed by the marketing team.
- Provide client feedback to the marketing team, contributing to campaign refinement and targeting strategies.
Target Achievement and Performance Optimization:
- Work towards achieving weekly and monthly lead conversion targets set by the sales manager.
- Identify areas of improvement in call scripts and engagement strategies to enhance success rates.
- Stay updated on project details, pricing revisions, and new launches to provide clients with the latest information.

Key Qualifications

Experience:
0 to 3 years of experience in tele-sales, customer service, or a similar role. Freshers with excellent communication skills are encouraged to apply.
Sales Acumen:
Basic understanding of sales principles and a proactive approach to lead generation.
Technical Skills:
Proficient in using CRM tools, MS Office, and basic email communication.
Communication Skills:
Excellent verbal communication in English, Hindi, and/or Gujarati, with the ability to explain concepts clearly.
Customer-Centric:
Empathetic, patient, and focused on delivering excellent client experiences.
Organizational Skills:
Strong ability to manage multiple leads and follow-ups in a structured manner.
Adaptability:
Willingness to learn and adapt in a fast-paced real estate environment.

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