Outbound Calling: Make outbound calls to prospective customers using the provided leads, customer database, or other sources
Introduce the company's products or services and explain their features and benefits
Engage in persuasive conversations to generate leads or close sales
Lead Generation: Identify and qualify potential leads through telephonic conversations
Gather information about the customer's requirements, interests, and budget to determine their suitability as a prospect
Maintain accurate and detailed records of all interactions and outcomes
Customer Engagement: Build rapport and establish a positive relationship with customers through effective communication
Address customer queries, concerns, or objections professionally and provide suitable solutions or information
Strive to enhance customer satisfaction and ensure a positive customer experience
Product/Service Promotion: Have a comprehensive understanding of the company's products or services and effectively communicate their value propositions to customers
Highlight key features, benefits, and unique selling points to create interest and drive sales
Sales and Targets: Meet or exceed assigned sales targets and goals within the specified time frame
Utilize persuasive sales techniques to close deals and secure customer commitments
Upsell or cross-sell additional products or services where appropriate
Data Management: Maintain accurate and up-to-date customer information, including contact details, interactions, and preferences, in the company's CRM (Customer Relationship Management) system
Regularly update and track customer progress and follow-up actions
Market Research: Stay informed about industry trends, market conditions, and competitor activities
Gather customer feedback, suggestions, and insights during calls and provide inputs to improve products, services, or sales strategies
Team Collaboration: Collaborate with the sales team, marketing team, or other departments to align efforts, share insights, and contribute to overall business objectives
Coordinate with team members to ensure smooth information flow and timely follow-ups

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Tele Calling Executive