0 - 3 years

2 - 3 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

Job Type:

Job Type: Onsite role

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Job Summary:

Telecaller

Key Responsibilities:

  • Make outbound calls to customers to explain products/services
  • Handle inbound calls and resolve customer queries
  • Generate leads and follow up on them regularly
  • Maintain records of calls and sales using CRM tools
  • Schedule appointments for the sales team
  • Achieve daily/weekly/monthly targets
  • Provide information about new offers and services
  • Maintain a positive and professional attitude on calls

Requirements:

  • Minimum qualification: Any Graduate
  • Prior experience in telecalling/customer service/sales preferred
  • Excellent communication skills in [Language(s)]
  • Basic computer knowledge (MS Excel, CRM software)
  • Ability to handle rejection and remain motivated
  • Good convincing and negotiation skills

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