Tele Caller

Company Description

Sharpskill IT Edu Pvt. Ltd. is a leading IT education and training institute based in Surat, Gujarat, dedicated to empowering the next generation with industry-relevant skills. Specializing in comprehensive, job-oriented courses in domains like Cyber Security, Cloud Computing, Full-stack Development, Data Science & AI/ML, and more, our programs are tailored to prepare professionals for real-world challenges. In addition, we offer short-term courses for quick upskilling in areas like Web Designing, Flutter Development, Digital Marketing, and more. Sharpskill aims to bridge the industry skill gap with high-quality training, accessible learning options, and special promotions.

Role Description

This is a full-time, on-site role for a Tele Caller located in Surat. The Tele Caller will be responsible for making outbound calls to prospective students, providing them with information about our courses, and helping them through the enrollment process. The role involves maintaining accurate records, following up on leads, handling inquiries, and achieving call targets. Effective communication and persuasion skills are essential for this role.

Qualifications

• Excellent verbal communication and active listening skills
• Ability to handle customer inquiries and follow up on leads
• Experience in tele calling, customer service, or sales is preferred
• Strong persuasion and negotiation abilities
• Proficiency in using communication tools and CRM software
• Ability to work independently and achieve call targets
• High school diploma or equivalent; additional qualifications in customer service or sales are a plus