Tele Caller

Brief

Telecaller

Key Responsibilities

• Make high-volume outbound calls (and handle inbound inquiries where applicable) to prospective clients to promote our real-estate projects, residential & commercial properties.
• Engage with leads, understand their requirement (budget, location, property type, timeline), qualify them, and schedule site visits or meetings for the sales team.
• Provide accurate information about property features, location advantages, pricing, payment plans and current availability.
• Maintain and update the CRM / lead-management system with call records, lead status, follow-ups, next-steps and outcomes.
• Conduct regular follow-ups with interested prospects to nurture them through the lead-to-appointment pipeline.
• Collaborate closely with the sales team, marketing team and field staff to ensure smooth hand-over of qualified leads and site visits.
• Achieve daily/weekly/monthly targets for number of calls, qualified leads, appointments fixed and conversions.
• Stay updated about real-estate market trends, competitor offerings, project status and inventory to effectively pitch to clients.
• Handle objections professionally, maintain caller discipline, manage rejection resilience and ensure high talk-time, call-quality and conversion ratios.

Required Skills & Qualifications

• Minimum

  3-5 years experience

  in telecalling/tele-sales, preferably in the real-estate industry.
• Strong verbal communication skills in English and Hindi (additional local language will be an advantage).
• Pleasant phone etiquette, ability to build rapport quickly, confidence on calls, persuasive selling skills and objection handling.
• Basic knowledge of real-estate terminology (plots, apartments, commercial spaces, payment plans) and good understanding of the property business.
• Proficiency in MS Office (Excel/Word) and comfort with CRM/lead-management systems.
• Target-oriented mindset, high energy, self-motivated, good organisational skills, ability to manage multiple leads & follow-ups simultaneously.
• Ability to maintain accurate call logs, lead records, and work in a fast-paced environment.
• Graduate (preferred) or 12th pass with strong communication & sales aptitude.

Preferred / Desirable

• Prior experience specifically in residential + commercial real-estate tele-sales.
• Exposure to tele-calling metrics: e.g., number of calls per day, talk time, lead conversion KPI.
• Familiarity with local property market (city/region) and real-estate inventory.
• Ability to work extended hours if required and willing to handle high call-volumes and disciplined follow-ups.

What We Offer

• Competitive fixed salary + performance-based incentives/bonuses.
• Supportive work environment with clear targets, regular feedback and rewards for high achievers.
• The company will provide and mobile and sim-card and laptop.