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Tele Caller Executive

0 years

0 Lacs

Karol Bāgh

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

payments compliance regulations communication negotiation excel crm training

Work Mode

On-site

Job Type

Full Time

Job Description

for Collection Tele-caller Key Responsibilities Make outbound calls to customers with pending dues Remind customers of their outstanding payments and request timely settlement Maintain accurate records of calls and customer responses Escalate issues or disputes to the appropriate department if necessary Achieve daily, weekly, and monthly collection targets Provide customers with information about payment methods and deadlines Follow up on broken promises to pay and re-negotiate repayment schedules when needed Ensure compliance with company policies and legal regulations during all interactions Requirements High school diploma or equivalent; a degree is a plus Strong communication and negotiation skills in [languages required, e.g., English, Hindi, regional languages] Previous experience in collections or tele calling preferred but not mandatory Basic knowledge of MS Excel or CRM systems is a plus Ability to stay calm and professional in high-pressure situations Persistent, self-motivated, and result-oriented Benefits Incentives based on recovery performance Training provided Supportive team and work culture Opportunities for career growth within the organization Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

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R K BANSAL FINANCE PVT LTD

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