Job
Description
Key Responsibilities : IT Support : Provide technical support to staff, troubleshoot hardware/software issues, and ensure timely resolution of IT-related problems. System Maintenance : Monitor and maintain the performance of computer systems, servers, and networks to ensure operational efficiency. Software Management : Assist with the installation, configuration, and maintenance of software applications and tools. Network Management : Support network infrastructure (wired and wireless), including routers, switches, and firewalls, ensuring connectivity and security. Security Management : Implement and maintain cybersecurity protocols, including firewalls, antivirus software, and data encryption methods. Backup & Recovery : Regularly monitor and ensure data backups are completed, as well as assist in data recovery processes as required. Hardware Maintenance : Install, upgrade, and maintain hardware components, including PCs, servers, printers, and peripherals. Documentation : Create and maintain accurate documentation for IT systems, processes, and troubleshooting guides. User Training : Provide training to employees on software, systems, and IT security best practices. Collaboration : Work closely with the IT Manager to identify system upgrades, resolve network issues, and contribute to IT projects. Skills & Qualifications : Experience : Minimum 2-3 years of experience in IT support or related roles. Technical Skills : Proficiency in operating systems such as Windows, macOS, and Linux. Hands-on experience with networking, routers, switches, and firewalls. Experience in troubleshooting hardware/software issues and resolving them efficiently. Familiarity with cloud computing platforms and virtual environments (e.g., AWS, Azure). Knowledge of cybersecurity principles and data protection regulations. Certifications (preferred but not required): CompTIA A+, Network+, or Security+. Microsoft Certified Professional (MCP) or Cisco Certified Network Associate (CCNA). Soft Skills : Strong problem-solving and troubleshooting abilities. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple projects. Detail-oriented with the ability to work under pressure. Benefits : Competitive salary. Health insurance (medical, dental, and vision). Paid time off and holidays. Professional development and training opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Leave encashment Provident Fund Shift: Day shift Work Days: Weekend only Work Location: In person
