Tele Caller Executive

1 - 2 years

2 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Initiate outbound calls to potential customers for Home Loan and LAP products
  • Explain loan features, eligibility criteria, and documentation requirements
  • Follow up with leads, schedule appointments, and maintain call records
  • Coordinate with internal teams to ensure smooth loan processing
  • Achieve daily/weekly/monthly targets for lead generation and conversions
  • Maintain professionalism and compliance with regulatory norms

Required Experience & Education

  • Minimum 1–2 years of experience in telecalling for Home Loans or LAP
  • Graduate in any discipline (Commerce or Finance preferred)
  • Familiarity with loan products, banking procedures, and customer handling

Desired Skills

  • Excellent verbal communication in Hindi and English
  • Strong persuasion and negotiation abilities
  • Basic computer proficiency (CRM tools, MS Excel, etc.)
  • Ability to multitask and manage time efficiently
  • Customer-centric mindset with a proactive approach

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Home Loans or Loan Against Property (LAP): 1 year (Required)
  • Verbal Communication Skills in Hindi and English: 1 year (Required)
  • loan products, eligibility criteria, and documentation: 1 year (Required)
  • Lead follow-up and conversion ability: 1 year (Required)
  • Basic computer proficiency, (CRM tools & MS Excel): 1 year (Required)
  • Persuasion, Negotiation skills : 1 year (Required)
  • Customer-centric approach: 1 year (Required)
  • Time management & Multitasking ability: 1 year (Required)
  • Team coordination & Reporting skills: 1 year (Required)
  • Banking Procedures and compliance norms: 1 year (Required)

Language:

  • English, Hindi (Required)

Location:

  • Gurgaon, Haryana (Required)

Work Location: In person

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