Tele Caller Executive

0 years

0 - 1 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are seeking a proactive and articulate Female Tele caller (Pre & Post Sales) to engage with prospective and existing clients, build relationships, and support their wellness journey with Solh Wellness. The ideal candidate should have excellent English communication skills, a customer-first attitude, and the ability to manage sales conversations effectively.

Key Responsibilities

Pre-Sales:

  • Reach out to leads through calls, emails, and follow-ups.
  • Explain Solh Wellness offerings, services, and benefits to potential clients.
  • Qualify leads by understanding client needs and directing them to appropriate solutions.
  • Schedule appointments or demos for the sales/consulting team.

Post-Sales:

  • Maintain regular communication with existing clients to ensure satisfaction.
  • Handle queries, concerns, and feedback professionally and promptly.
  • Support clients with onboarding and usage of Solh Wellness services.
  • Upsell and cross-sell additional services where relevant.
  • Build long-term client relationships to encourage renewals and referrals.

Requirements

  • Graduate in any discipline (Psychology, Wellness, or Healthcare background preferred but not mandatory).
  • Proven experience as a Tele caller, Customer Support Executive, or in Sales roles.
  • Excellent command of spoken and written English; Hindi proficiency is an advantage.
  • Strong interpersonal and persuasive communication skills.
  • Ability to multitask, manage time effectively, and meet sales targets.
  • Empathetic, patient, and client-focused approach, especially in the wellness domain.
  • Proficiency with CRM tools and MS Office is a plus.

Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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