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Technology Specialist - Technology

Technology Specialist - Technology

Omega Healthcare

3 - 5 years

|

5 - 7 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

it enabled services troubleshooting technical documentation bpo operations crm non voice process project management engagement management customer service program management kpo technology solutions customer support delivery management agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a skilled Technology Specialist to join our team in Bangalore. The ideal candidate will have 3-5 years of experience in the field.

Roles and Responsibility

Collaborate with cross-functional teams to design and implement new technology solutions.
Develop and maintain technical documentation for existing systems and processes.
Troubleshoot and resolve complex technical issues efficiently.
Conduct training sessions for end-users on new technologies and systems.
Analyze system performance and recommend improvements.
Stay updated with industry trends and emerging technologies to drive innovation.

Job Requirements

Strong understanding of CRM/IT enabled services/BPO operations.
Excellent problem-solving skills and attention to detail.
Ability to work effectively in a fast-paced environment and meet deadlines.
Strong communication and interpersonal skills.
Experience with technology implementation and maintenance.
Familiarity with industry-standard software and hardware.
A graduate degree is required for this position.

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Omega Healthcare

Omega Healthcare

Real Estate

Berwyn

51-200 Employees

365 Jobs

Key People

Dan Booth

CEO
Kevin P. McGowan

President and COO
Megan D. Jones

CFO

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