TECHNOLOGY SPECIALIST

Coforge

8 - 13 years

9 - 13 Lacs

Pune Greater Noida

Posted:1 week ago| Platform:

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Skills Required

css configuration cmdb problem management sql operations leadership html discoverer architecture rest workflow virtualization performance tuning service catalog javascript data quality servicenow itsm incident management compliance itom integration troubleshooting soap itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 5+ years in ServiceNow ITOM, Discovery, and Integrations Job
Summary:

We are looking for a Senior ITOM Developer with extensive experience in ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and Orchestration.
The ideal candidate will be responsible for designing, implementing, and optimizing ITOM solutions while ensuring seamless integrations with enterprise systems.

Key Responsibilities:

Lead ITOM Development: Design and implement ITOM solutions, focusing on Discovery, Service Mapping, and Event Management.
ServiceNow Configuration: Customize ITOM applications to align with business needs.
Integration & Automation: Develop integrations between ServiceNow and external enterprise tools using REST, SOAP, and MID Server.
CMDB Optimization: Ensure data accuracy, compliance with CSDM, and improve CMDB health.
Workflow Automation: Utilize Flow Designer and Orchestration to automate IT operations.
Troubleshooting & Performance Tuning: Identify and resolve issues related to Discovery, integrations, and CMDB data quality.
Stakeholder Collaboration: Work closely with IT teams, architects, and business units to align ITOM strategies with organizational goals.
Mentorship & Leadership: Guide junior developers and contribute to best practices in ITOM implementation.

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