Technology Controls Lead - Group Operations, Director

Join our digital revolution in NatWest Digital XIn everything we do, we work to one aim. To make digital experiences which are effortless and secure.So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in India and as such all normal working days must be carried out in India.Join us as a Technology Controls Lead – Group Operations

• This is a prominent role, where your ability to develop stakeholder relationships will be as important as your technology risk management skills
• You'll gain exposure to a broad range of business areas, within Group Operations allowing you to develop a deeper understanding of how we operate and our risk profile
• Lead informed discussions of technology risk for relevant business areas and products
• We're offering this role at director level
  

What you'll do
As a DigitalX Technology Controls Lead, you’ll apply effective risk management and decision-making capability, anticipating and assessing the potential impacts of risk across the relevant business area. In addition, you’ll create a culture of continuous improvement, increasing efficiency and productivity through great people leadership, coaching, engagement, and development of skills.Your role will also involve:

• Maintaining corporate governance and risk committees, formulating and articulating risk appetite using the operational risk framework and material risk measures
• Assessing, reviewing, and implementing the technology controls relating to relevant operational and financial risks
• Leading on risk framework execution for the Group Operations business area as Risk and Control SME
• Supporting the relevant business area in interactions with 2LOD and 3LOD to drive a joined-up view across the 3 lines of defence
  

The skills you'll need
To succeed in this role, you’ll need to be a highly skilled people leader with experience of applying risk and control management in an operational and strategic context.You’ll also have experience maintaining corporate governance and risk committees, formulating and articulating risk and controls using the operational risk framework and material risk measures. Certifications like CISA, CRISC is desirable.You’ll also need:

• An extensive understanding of the relevant businesses, specifically key products, and technology risks, to enable informed discussions of risk
• Knowledge of technology risks, specifically application related risks and interactions with the infrastructure
• Strong senior stakeholder management skills
• The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist
• Influencing and conflict resolution skills, with the ability to view the impact of issues from a wider or macro perspective
• A high-level understanding of conduct risk
• Demonstrated ability to deliver high quality outcomes, in a fast paced and environment where priorities shift rapidly