Technical Writer

We are looking for a Technical Writer with 3+ years of hands-on experience and a
proven track record of working on multiple technical documentation projects. In this role, you will collaborate with cross-functional teams—including product managers, developers, and QA engineers—to produce high-quality documentation that supports both end-users and internal teams. Key Responsibilities • Create, update, and maintain high-quality technical documents across multiple projects, including: o User manuals, how-to guides, and quick-start documentation o API and developer documentation o Release notes and product change logs o Internal process documents and SOPs • Work closely with product and development teams to gather information and stay aligned with feature releases. • Interview subject matter experts (SMEs) and analyze technical information to write accurate and accessible content. • Own the end-to-end documentation process for assigned projects—planning, drafting, reviewing, and publishing. • Create visual aids like flowcharts, diagrams, and screenshots to enhance documentation clarity. • Ensure documentation aligns with brand tone, style guides, and content standards. • Participate in documentation reviews and incorporate stakeholder feedback. Required Qualifications • Bachelor’s degree in English, Technical Communication, Computer Science, Engineering, or a related field. • 3+ years of experience in technical writing with involvement in multiple product or documentation projects. • Strong command of written English with excellent grammar and attention to detail.• Proven ability to work independently on documentation for small to mid-sized projects. • Experience with documentation tools such as: o Confluence, Notion, Google Docs, MS Word o Markdown, HTML, or XML o Git or other version control systems • Ability to quickly understand and explain technical concepts to various audiences. Preferred Skills • Experience working in Agile/Scrum development environments. • Exposure to documenting REST APIs or SDKs. • Familiarity with visual documentation tools • Basic understanding of code or scripting is a plus. • Experience contributing to or managing a documentation portal or knowledge base.