Technical Writer

2 - 7 years

5 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hiring Now | HR Knowledge Content Writer (Policy & Knowledge Management)

Location:

What Youll Be Working On

  • Internal HR policies & people processes
  • Employee-facing knowledge articles
  • Global people documentation & guidelines
  • Content optimized for portals, mobile & chatbots

Key Responsibilities

  • Create, edit, and maintain

    high-quality HR knowledge articles

    using

    Article Builder / CMS tools (WordPress preferred)

  • Ensure content is

    accurate, concise, consistent, and globally understandable

  • Follow approved

    content standards, templates, and taxonomy

  • Optimize articles for

    multi-channel access

    (portal, mobile, chatbot)
  • Collaborate with

    global stakeholders (US & Singapore)

    to gather inputs and validate content
  • Review and update existing articles to maintain

    relevance and compliance

  • Use

    approved AI tools

    to support content refinement and multilingual updates
  • Incorporate user feedback to continuously improve clarity and usability
  • Ensure content structure supports

    AI and chatbot ingestion


Mandatory Skills (Must Have)

Technical / Tool Skills

  • Hands-on experience with

    Content Management Systems (CMS)

  • WordPress experience strongly preferred

  • Experience using structured authoring tools or knowledge platforms
  • Comfort working with

    AI-assisted content tools

  • Strong understanding of content versioning, formatting, and governance

Domain & Writing Skills

  • 2–5 years of experience in

    HR / People / Policy / Knowledge content writing

  • Strong command over

    business and professional English

  • Ability to write

    clear, neutral, policy-driven content

  • Proven experience creating

    internal documentation or knowledge articles


Primary (Core) Skills

Writing & Communication

  • Excellent writing, editing, and proofreading skills
  • Ability to simplify complex processes into user-friendly documentation
  • Strong verbal communication for stakeholder discussions

Education

  • Bachelor’s degree

How to Apply

pradeep.b@acesoftlabs.com

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Acesoft Labs

IT Services and IT Consulting

Bangalore Karnataka

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