Technical Writer

Job Description Summary

Technical Writer is responsible for creating, maintaining all documentation such as Product documents, End user documents, Process documents, technical specifications, manuals, guides, etc.

Job Description

Essential Responsibilities

• Develop comprehensive documentation that meets organizational standards.
• Gain deep understanding of products and services and translate complex information into simple and engaging content.
• Create user manuals and procedures autonomously based on the working of products and systems.
• Write user-friendly content that meets the needs of target audience, turning insights into language for user success.
• Develop and maintain detailed database of reference materials, including research, design specifications, device functionalities.
• Evaluate content of existing documentation and develop innovative methods for improvement.
• Research, outline, write, and edit content, working closely with various departments to understand project requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications and process documentation.
• Work with development and support leads to identify documentation repositories, revise , edit and determine best solutions for data compilation and centralized storage.
• Research, create and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.
• Create product manuals with screenshots and tutorials.
• Write documentation for internal teams such as developers and programmers.
• Communicate complex ideas in a concise manner.

Desired Characteristics:

• Proven ability to quickly learn and understand complex products and systems.
• Experience in writing documentation and procedure manuals for various audiences.
• Good written communication skills.
• Experience in working with engineers to refine content and create visuals and diagrams for technical support content.
• Ability to handle multiple projects simultaneously.
• Previous experience in industrial environment.
• Exposure to cyber security and standards.
• Effective in using various tools for documentation.

Qualifications/Requirements

• 8+ years of experience as an effective technical writer
• Bachelors degree (or equivalent) in Engineering or relevant technical field.
• Firm understanding of SDLC.
• Prior experience in Marine / Industrial / software.
• Experience in tools to create documentation.